I paid over $4000 to have a stereo, speakers, subwoofer, alarm and a back up camera installed. I had my truck in there 8 times because the stereo would quit working, and so my heat controls wouldn’t work…. Then my alarm would arm when I’d close my liftgate. After 2 years of fighting with the systems and them, I moved across the country and when winter started, my brand new battery was always dead. Longer story short, I had to pay someone to uninstall that alarm because it WAS the problem. No more dead battery even after days of not driving it. Sure they tried to make it right several times, but in the end, you should not have to go back approximately 8 times, let alone pay more to have the things taken out so you can make Dr appointments. I missed appointments for spinal injections, (very important), because my battery was always so dead that the key itself wouldn’t even open the doors so I could jump it. Choose somewhere else if you don’t want constant issues. Sincerely, The one who makes it to her appointments since uninstalling alarm system!
Brad, I’m really sorry I had to do this because I’ve known you for years and you yourself wouldn’t even return my calls. That’s...
Read moreWe were sent to Brad's for new fobs, but since our security system was outdated (22 years old), we found out that we needed an entirely new system. I've lived near the Eugene/Springfield area my entire life, so I knew from the longstanding reputation in the community that Brad's specializes in stocking only high-quality products and offering professional, personalized installation. We had the new security system installed, and decided to throw in an Alpine touchscreen media receiver and a back-up camera. Our entire experience was fantastic, and everyone in the shop is professional, kind, and offer impeccable customer service! Travis in particular stood out, as we were able to eavesdrop (while we were in the waiting area) on his kind, knowledgeable, professional treatment with every customer who walked through the door or called on the phone. Especially in this changing era with many people buying products online, Brad's Car Tunes knows how to treat customers to ensure they will want to come back (and tell their friends!). Thank you for a fantastic experience! We know we...
Read morei had a bad time at best buy almost beat the guy down for being so rude.So pissed off and mad i found BRADS CAR TOONS and walked in at closing and asked if he could install a new head unit and turuned me on to a great high/mid brand of speaker ..but the real point is he stayed open 3 hours after closing to not only do what i asked but what he sold me too what he said to me was (if i want your biz i guess im just gonna have to get it done) .and let me tell ya the man loves to give a good deal.IM on my second system with him and he gave me a great deat and threw in the dyno mat for free.SO to Brad,BIG John,the man that can put a speaker anywhere.LIL"JO ,and the rest of the guys there you kick major A#S.............................Just to add this i just had a problem not two days be for i wrote this and needed more power for my highs and insted of selling me a 11 hundred doller new amp he got me an EQ that will feed them more power and its only like 300$.....so as i said nice guys and great...
Read more