Why is the old blonde lady so mean? Bought something super expensive only because I was told I could return or exchange in within 14 days for whatever reason came in the next day and this old blonde lady was being extremely snappy about how I couldn’t return or exchange and I was extremely understanding and nice ( even though I shouldn’t have been ) and she still went on in a very rude tone. Any respectable business would apologize for their error and at least give me store credit. Please get all of your employees on the same page and work on customer service because currently it’s just...
Read moreCame in an hour before close, with my partner. Lady with red hair was not making us very comfortable. Talking about personal subjects pertaining to my husband, and talking us out of buying products we had in hand ready to purchase. The products were half the price of the ones recommended. More worried about a sale then what is the customers desire and price point. Also, talking about personal subjects pertaining to the trans community and their partners, is not okay. Only rating it a 2 star and not a 1 so maybe it is looked at and taken into consideration by said...
Read moreEverything is over priced. Even in comparison to their website. The website offers deals you cant get in store. It makes me wonder how long stores like this will be able to hold out. Which is really terrible. It's so nice to go pick something fun out and not wait for shipping. Like when your leaving for a fun weekend get away and there's no time for shipping! Not to mention the employees. Their cool. I did feel very pushed to get something more expensive. Initially I felt pressured and disappointed. I didnt feel good leaving the store. Thankfully in the end im happy...
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