KeyBank — Local services in Fairbanks

I've never been upset with Key Bank in my life, until now. I recently walked into this main branch in Fairbanks, AK needing to deposit a large sum check before heading off on a trip to Egypt. The customer service was great, but she recommended I change my money market account. The funds were not going on as planned, but she would "take care of it all." I now do not have access to my funds until the end of this week z which is after half of my vacation will be over. I have never waited this long for a deposit to be available, which will really affect my trip. Very very upset that this was not...

They'll take "up to" 20 days to give your next of kin your bank account balance, who makes your payments, rent during that time period. We are nto the 3rd week trying to close this account. Bank just told me yesterday, two weeks after we started trying to close this account, that they need a death certificate! Wow, I've spent more time on this one issue with this bank in the last 2 weeks than I've spent actually banking at my bank in the...

I wish I would have read the reviews for this bank I would've avoided it like the plague, they closed my checking account and made it a savings account and nobody can tell me why now I'm trying to transfer out and I have to go into a branch to do it, to do anything actually! Mobile banking with them is a nightmare and yeah the parking sucks I better get my...