High Life — Local services in Fairview Heights

Bought a Turbo vape brand new out the box. Tried it in store and it worked. I took it with me to work and stopped working. I went ahead and charged it for hours and tried it again... nothing. Either their vapes are fake, defective or all of the above which is probably they are cash only, no refunds, exchanges. I called and have the box, lanyard and receipt but they hung up the phone. I'll stop going there and continue shopping at VapeX and Mr. Tobacco. They stand behind their products and offer exchanges plus deals. Something told me not to return because their vape selection drastically decreased and I kept receiving leaking or defective vapes. Buy at your own risk and I definitely will refer anyone to the other stores previously mentioned. They even accept credit cards, not cash only like High Life... I guess to prevent credit/debit card disputes. Steer...

I enjoy coming here for my vapes. I used to come here for the flower and concentrate. Staff is very friendly and attentive. But there is this one man who works there and almost makes me not want to spend my money there when he's at the register. I've had a couple incidents where I've been overcharged for my items. First time, I went around 8pm ish and I had bought concentrate and flower. But he had given me less flower than what I purchased for. He said, and I quote, "The more you spend, the less you get." So I felt like I went home basically feeling empty handed. I went back recently and he was working that day, and I had bought just a vape. To which are 15.25 ish in total. I'm never told how much I owe when I buy something. I hand them the money and I feel like more is being taken than what I owed because I was charged 18 dollars...

What type of business doesn’t have change to give back to the customers? Espically on a Friday night around 8:30 when they seem to be the a busy time. So your choices are to bring exact change, or spend more money than you really want to, or you have to go some place else. What type of business doesn’t have change? I really hope the employees that are working are not just tell people this and the change the customer should be getting back goes into their pockets. I guess you can think of it as an tip. Not the first time this has happenend either. We've purchased tanks before and after a few hits it clogs up to the point of being useless. Sometimes you go in and stand around to be waited on until the employees are done chatting it up with their buddies. This used to be a great place to go to, but here lately it’s...