Bova Contemporary Furniture — Local services in Farmers Branch

We visited Bova multiple times during our search for furniture. We purchased a new home and didn't realize just how long the delays in receiving furniture due to COVID would be. Vernon offered to show us around the store when we first started looking for a kitchen table. Our challenge was the small space we had and that most of the tables we liked didn't come small enough for us. After a few more visits, he found us the perfect table. Why did it take so long? Well, we changed our minds about style and he found a versatile table that both with the leaf and without, would fit nicely in our space. Unbelievably, they had one in their warehouse and it was delivered a few days later without issue.

On a separate trip we came looking for bar stools and settled on cross lattice backed stools that are custom made and incredibly comfortable. Vernon recommended that we take one home to verify the correct height, rather than chance ordering them wrong. Thank goodness he did! We returned the stool, placed our order, and were very grateful for his suggestion.

Bova has high quality, creatively designed pieces that are worth a visit (or in our case, many visits). Be sure to ask for Vernon. His sense of humor was a bonus during this very stressful time and his lovely accent helps to put you...

I recently purchased a bedroom set from Bova. They had exactly the pieces I was looking for in stock and delivered them promptly. There was one extra piece I wanted but they did not have it, however they contacted the factory and got it on the next container coming from Italy and will deliver when it arrives. I will definitely use them in the future as they have the style of furniture that I like and their service is excellent. The one area for improvement I would like to point out is that when they confirmed the missing piece I wanted they did not have a way to take payment over the phone and the location is quite a drive for me. They asked me to send my credit card information by email! If you are not aware, NEVER send your cc info by email. This is very risky and I was quite shocked they even asked me. I drove to the store to pay in person but it would be great if they improved their remote payment options. Regardless, I highly recommend them and I will be buying furniture from them...

We recently purchased a new dining table from Bova. Everything from the customer service to the quality of the items we purchased was great! I especially appreciate the “family” feel of the associates we worked with. There aren’t a ton of sales people coming at you like vultures. The service felt very personal and welcoming. We had shopped at several other stores before checking out Bova and I am so glad we didn’t give up. For customers interested in buying from Bova, I would just consider the length of time it took to get the furniture in if it’s not in stock. We placed our order in February, and didn’t receive our items until August. However, we were fully aware of this and were okay with it as we didn’t need the table ASAP. I didn’t give 5 stars just because I wish they would have called or emailed with updates on the status of our order. Especially since it took almost 6 months. However, every time I called to check the status, they were very helpful...