Habitat for Humanity Fishers ReStore — Local services in Fishers

Not sure how many stars to give. I came to Restore just out of curiosity a few weeks ago and was very impressed by what I saw. They had an excellent selection of alot of items I buy regularly new as a handyman for rentals or budget fixes/remodels. I spoke with a girl at length about their donation process and how it all works and I left feeling pretty good. I remodel ALOT of houses every year and I often think to myself that I throw to much good stuff away when we do demos and such. The girl I spoke with said I could donate almost anything building material wise. I told her I currently have some antique doors and trim from a 200 year old farmhouse I was just going to toss and asked if they would take them. I told her the doors were pretty rough and would need sanded and reworked to be nice again, and the trim would need nails pulled and sanding etc. She said they take everything in any condition and if they can't use it they will throw it away. I left feeling pretty good after that conversation, I was extremely happy that I had seemingly found a way to stop creating so much waste, help other people, and of course as a business owner maybe get a few extra tax write offs. Sounded like a win win to me. Everyone there was so polite and kind the first day. So fast forward to me attempting to donate the items mentioned above. I called beforehand because I wanted to confirm what I was told. Nobody answered so I brought them to the store and a guy opened the door to look at it. The guy said he had to get his manager to accept a donation. I said no problem. While I was waiting I browsed the store a bit, the selection was not as good but I imagine they move a lot of stuff quickly. I saw the guy coming back with the manager so I followed them to my truck and I overheard the manager say to his employee "nah if we don't want to deal with it just tell them no its all junk." I didn't realize he was talking about the stuff I had brought right away. The manager then went and looked at the stuff and told me "I can't take any of this stuff it's to rough." Which is fine, I had been skeptical to say the least. I told the manager I had tried to call before I came just to double check but nobody answered. He said that was weird because they always answer (their voice-mail says they get to many calls and it might take them days to respond lol.) I told him I remodel a lot and I throw a lot of stuff away and listed stuff I have quite frequently and asked if they accepted any of that. He got a look that was kinda mixed with annoyance and disgust on his face and said "well we do but after seeing this stuff im hesitant to accept anything from you." Like ok dude, it's 100 year old doors and trim and I'm donating it of course it's going to be rough but isn't the point to offer people an alternative to purchasing expensive new stuff? If an item is 80% off the new price I'd think a little sanding or nail pulling wouldn't be unexpected? He then went on to confirm that no in fact, that is not the point to provide salvageable items for people in need to use. He said "this is Hamilton County, we need nicer stuff here." Like dude it's a donation center? I know it's Hamiton County, I grew up here, I live here. After that statement I began to feel that maybe my personal appearance was also part of the issue. I am not your typical real estate investor, I get dirty. I do my own work. My glasses are duct taped from sliding off roofs, I am covered in tattoos, Im more at home at a punk show than a real estate convention of the Home Show. I don't present as a typical wealthy Hamilton County resident. It's unfortunate that I was so hype on the whole idea of donating and giving back then after this judgemental interaction with this manager I think I will pass on donating anything, material, labor, or otherwise. The write offs and karma aren't worth the insult. I went way out of my way to try and help, what an awful way to lose customers. I told several people about what you offered after the first visit. Now I will be encouraging them not to...

This Habitat store gets wonderful donations and showcases/organizes them beautifully. Prices are very reasonable. Staff is comprised of employees and volunteers who have always been available.

The store is clean and easily accessible (single story and single floor) with wide aisles. Free parking including handicapped parking is available near the store entrance. There is a loading dock for donations.

Donations can include brand new items, overstock, commercial and contractor items as well as donations from groups and individuals.

Furniture, doors, appliances, tools, hardware and fittings are just some of the items available.

We purchased this shelf and refitted it for a coffee station recently. We also purchased 2 new interior doors ($5 per unit) and made a sliding door. We’ve bought tools, the odd cabinet handle, sandpaper, and even a single piece of primed wood.

All sales go to support Habitat for Humanity and stays in...

Another great resale store for Habitat for Humanity. This location has a wider variety of gently used home goods and furniture. I wasn't looking for anything in particular when I went in but I did see some nice items for someone just starting out. The furniture section is staged so you can image what the pieces would look like in a real home. If found our that after so many days of them having an appliance the price drops to help make room for other donated goods. Great idea but as usual if you see something you like or need it's best to get it when you see it. Inventory changes quickly and someone might be looking at the same thing you're interested in. As with any resale store, it's best to shop...