Gator Fitness 24/7 Florence, Alabama — Local services in Florence

Great gym. Very clean. Nice staff. I recently moved away and when I signed up I was specifically told there were no cancellation fees. I canceled a few days ago. Today I was charged $30 as usual but I was also charged an additional $49 on top of it for a total of $79. Ripping $80 out of someone’s account when you specifically said “no cancellation fees or anything like that so don’t worry” is bad business. I don’t recommend joining up unless you want to get hit with nearly $100 in cancel fees when you leave.

Update: they issued refunds on both charges. Bringing this up to four stars because it’s really not a bad gym. Just had the one bad experience...

After doing a 30 day trial, I was unable to start the membership just due to the fact the group fitness classes being at the same time I would go to the gym. I was never told I would be charged if I did not cancel the membership. On the Monday after the trial ended, I was charged. So I called just thinking it was an error and they refused to refund my money. Not professional at all about the situation. I loved the gym but after that I will never step foot in another Gator Fitness! Make sure if you use the trial to ask...

I have been to several gyms throughout the U.S., and Gator Fitness has far exceeded my previous experiences when comparing costs of membership to the value given by the gym.

Pros: Many machines to choose from Very clean gym Variety of classes (included) Tanning beds (included) Clean locker rooms with partitioned showers Staff is very friendly, and willing to help

Cons: Hard to reach on the phone No more excuses to...