Hibachi Steak House — Restaurant in Florence

Sadly Google doesn't separate the hibachi which is great from the Mongolian grill side which is the buffet. They are run together tho so I dunno. Regardless this review is for the Mongolian grill buffet side and it is awful. There is plenty of variety and it looks nice enough but the food tastes just terrible. Wait staff is hit or miss, sometimes varying between friendly and rude in the same visit and even in the same waiter. Just weird to be given cold glares one second then friendly smiles the next and back to cold for no discernable reason. Maybe it's cultural differences but I feel so uncomfortable here. Back to the food. It just plain doesn't taste good and it certainly doesn't taste fresh. If it's meat, it's tough and dry, if it's veg it's under cooked... Even the fried rice is as astonishingly mediocre as any I've had. There only thing I could stomach more than two bites of was the butter potatoes and the dinner rolls. So bad. There's a sushi selection but unless you like the local popular tradition of creamed cheese in your sushi or covered in sauces... No go. Nothing for lovers of more standard makizushi or more Japanese style flavors. There is a substandard dessert bar with a few horrifically processed desserts and nothing fresh made or evenly slightly appealing to anyone who isn't simply sugar addicted enough to eat whatever sweet they can get. There is also an ice cream bar but it's the most generic ice cream and the flavors are unimpressive. Overall, this remains just as bad as I remember from the only other time I tried it. I only came again on the recommendation of a friend with notes that it has improved. I have to disagree. Florence remains a city with narrow options for lovers of the classic American Chinese buffet. My recommendation is Mr. Hui's which used to be Peacock Express as the tastiest in town, if the selection is quite smaller. Better a few delicious foods than a truckload of...

This place is the worst buffet i have ever ate at in my life, the food is terfible meat is dry lo mein is bland along with everything else amd anything edible is always gone and they say they ran out because they want u to eat whats there or it takes 45 mins to get anything brought out once empty our ticket was over $60 for 4 of us and all our drinks were dry for 30 mins or more because all the waitress were cleaning the bathrooms, I told the owner/manager some Chinese lady said sorry your waitress is cleaning bathrooms but refilled another tables drinks while ours was still empty then the server came out of the bathroom with gloves and spray cleaner still dripping from her hands to refill my drink i said no we r leaving thats it. I also witnessed the same Chinese lady pouring hot water all over the food amd stirring it up to make it look fresh after collecting money at the cash register without washing her hands this place is expensive amd trash plain out disgusting NEVER EVER GOING BACK!! AND THE PEOPLE DONT SPEAK ENGLISH OR SPANISH SO ITS EITHER CHINESE OR DILECT FROM GUATEMALA OR HAND MOTIONS PLACE IS GARBAGE!! CLOSE THIS...

Yes 1 star. I will NEVER I mean NEVER eat here again. Everything was dry and hard. There was no one at the hibachi side so thats out. $55 for four of us. The fried shrimp was so hard it could've been threw through a glass window, the fried rice, was over cooked and dry, and nothing was good. I askes them to bring out some fresh stuff, and she said it would be 30-45 minutes because they was cleaning in the back. I could go on and on about how bad it all was. BUT, on the positive side, I never run...