TVR Service is a great! My 2017 Samsung 75 inch LCD mounted TV, after troubleshooting and factory reset with assistance from phone conversation with Samsung, was diagnosed with possible “bad digital board” They recommended TVR as my local authorized service provider. After calling TVR, And describing the situation , they recommended taking a screenshot of the model and serial number and they could order the needed part. I had the option to bring TV in or pay for in-home repair. After making a deposit for 1/2 the estimated cost, part was ordered and received within five days. TVR came to my home the next day and installed the new digital board; went through all the set up process and connected to my receiver with speaker output; they then confirmed that everything was working as intended. TVR is very professional and friendly! I highly recommend without...
Read moreVery courtesy and professional. From the first contact, Amber was courteous, professional and informative. She did further troubleshooting that further explained the possible issue. Explained the process of receiving parts, time line and completing the repair. Once part(s) received, repair was scheduled in a timely manner. On scheduled repair date, notification was timely, they actually arrived 45 minutes before earlier stated time. Both Tom and Amber were very friendly and professional. Repair (parts replacement) was accompanied very quickly and accurately. Their process was neat and professional. I was a pleasure having them (Tom and Amber) complete this repair. They are individuals and a company that takes pride in their trade and should be a source to call for...
Read moreI have a 3D TV. Many of you know how short in supply they are getting. I didn't know what to do when Lightening ran into the Cable Box and into the HDMI it was hooked to. Thats right threw the HDMI. I found this place. This Man never did give up on my TV. Only one board was found and it was bad. I had went on E-Bay so many times. Buying boards that half worked. He took my old Board and reworked it from the board we had to replace it and everything works. TVR thank you so very much for not giving up. He really knows his stuff and I would give him and the Repair shop a 10 Stars if I could. TVR...
Read more