Got a broken recliner twice. That I continued to pay for, for months . finally after stoping payment I still had to wait almost two months after I stopped paying for them to pick up the chair. Every week their manager promised a call back with a resolution. Each time they called and offered the same recliner but new. I declined since it was the second one that was broke no longer than a couple weeks of owning. After their manager told me they could do nothing but offer a repo which would hit my credit, I had to threaten with the BBB just to get them to do what's right. Well after they had me waiting for two days with no call I finally had to tell them it was outside come get it. Well they did and they still reported it and my credit got hit 52 points. I will be filling to the BBB this place is a fraud and shady as hell don't waste your money.. 4 month update after speaking with their corporate I was promised this would be resolved and removed from collections it is not. Every month it hits my credit and my score goes lower even though I've never been late on a payment. The guy in corporate promised it would be resolved and they would credit anything I paid on my chair towards my mattress I still had with them and nothing. This place is such a scam and I will now have my credit affected till sept 2030 because of them. Use affirm for big ticket prices you'll get nowhere with...
Read moreOnly reason I got something here is to have it be counted on my credit report. Since Dec 2015 and nothing has reported! Had to do 3 separate trips for delivery all different days (not like people have to work)! Also sent the wrong bed for my daughter! Had to wait weeks for it to get in... Said they'd take money off for all the bs I had to deal with but looking at my paperwork nothing was taken off. Don't go here it's not worth the hassel and bs you...
Read moreI did not know any of the staff here when I made my first purchase but I have continued to buy from here even though I could go elsewhere because I absolutely love the staff. They have been great to me and it is literally the one bill I look forward to paying. As weird as that sounds, I wish every bill I had to pay was to a group of people just like them. Personable and on a...
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