Burger King — Restaurant in Fond du Lac

I was here on Friday, October 6th, at about 7 p.m. Tthere was a problem with their equipment. It wouldn't accept credit cards. This wasn't told to me until mid-order, and wasn't told to another customer until after he ordered. I could see, from the expression on his face, that this caused a dilemma for him, but he reluctantly handed the cashier cash. The food was coming out very slowly. A woman who had already ordered when I arrived was waiting for 2 Whoppers and 2 Double Cheeseburgers. She had apparently been waiting quite a while already. One of the girls in the front, assembling each order, had called back several times for the 2 Double Cheeseburgers and Whoppers every few minutes. After the first couple times, a cook came out from the kitchen asking which customer ordered the Whoppers. None of the girls working in the front responded. The cook figured out which customer looked like she'd been there a while and confronted her about her order. He told her he can't do anything about it. He went back in the kitchen. I heard him (at least I think it was the same guy) telling another kitchen employee that he could leave; that employee replied that he's not supposed to leave until 7 (in a few minutes). The confrontational cook repeated that the employee can leave. About ten minutes later, after the girls in front asked for the Whoppers and Double Cheeseburgers a couple more times, the cook was heard from the back saying something along the lines of "she's been waiting 45 minutes for a ticket that has only been on my screen for 20 minutes". He was condescending, as if it should take 20 minutes. Finally the woman's food was handed to her. She was missing the 2 Double Cheeseburgers. The woman told the girls in the front who relayed to the kitchen that they still need the 2 Double Cheeseburgers. The cook complained that he already gave them the 2 Double Cheeseburgers. Finally my food came out, I had ordered the 2 Cheeseburger meal for $3.49. The woman was still waiting when I left. When I got to my car, and started eating my food, I noticed that I was eating... Double Cheeseburgers, which were not marked as Double...

Decided to go here for lunch today. My family and I ordered two whopper meals and a 2 for 5 which were both Big Kings as well as mozzarella sticks and a large coke zero. We also had a coupon for one of the whopper meals which was apparently invalid even though it was on there website. We still told them that we still wanted the meal. Only to get one whopper meal, the two for 5 and the mozzie sticks. Two of the drinks plus a small water I got for my dog. They were extremely rude. They told us they didn't charge for the one whopper meal although we told them that we still wanted the other one even though the meals coupon didn't work. We were also missing a fry which we did get after arguing. Kept getting looks through the drive thru window like we were dumb. So we went back to the drive thru to complain about the missing meal to tell us that the women didn't even add the meal. We wanted to ask for meal but had to drive back around by the "ordering station" which was ridiculous. So we finally got a big Mac at McDonald's because at least they get there food right. Also my dad's sandwich had old bad lettuce on it plus my whopper had a small hair in it so I threw it away. Will NEVER be going to Burger King again and will be taking my...

Drove up to the drive through only 1 car was there waiting to order. I waited about 7 mins, then I drove up to order, and there was no response. There was nothing I was about to pull forward after 11 mins of waiting, and then finally, someone said, "Can I get your order. I said hi, can I get the addams family meal and listed all the items in case it had to be ordered separately and they responded saying we didn't get that yet and I said oh, it's advertised on your board out here. I'm not interested in anything else. I will leave, and they reply, "Oh, that meal we have it pull forward. I pull forward to the window. Nobody is there. About 3 mins of waiting, I see 2 people arguing at the front counter 1 with a head set on. One of the persons grabbed something and threw it. I left after this because I didn't trust how the food would taste anyways and I had waited 24 mins. This is without paying yet. A previous time I ordered the chicken fries, they were hard as a rock, missing sauce. Employee had an annoyed attitude during ordering and handing out food. Both times I experienced this, I went around 330pm. I heard the night shift staff is much friendlier and...