Lovesac — Local services in Fort Worth

I was Having several issues when I purchase online. I attempted to get assistance from the customer service department as well as through the customer service rep of the financial company for the lovesac credit card and they were not able to assist and solve my issue. However Davis from the love sac location in Fort Worth was the most amazing and while initially I asked for an app with a manager he asked if he could try to solve the problem himself and he solved my issue within an hour . He is so knowledgeable, patient , and kind and he follows through without any Indication of complaint . I was very close to simply canceling my order because I was so frustrated . Thank you Davis for...

There were several circumstances that made our Lovesac delivery a bit complicated. The Lovesac team went above and beyond to make sure that we were taken care of every step of the way. Every time we hit a speed bump (none of which were due to them), I could call the store and breathe a sigh of relief knowing that they would help. So often “customer service” is just people saying that they can’t do anything because of their “policy”. Well at Lovesac, you will receive customer service exactly as it was originally intended. Service for the customer. GREAT service for the customer! I couldn’t recommend them more! Thank you...

I had a great experience with Davis the manager he was well knowledgeable about all the products and helped me pick out not just the module couches but how you can rearrange them also he showed me a glass of red wine poured over a white couch and it all came out in the wash. The love sac couch seem like it will be a great fit for me and when we move we can just buy another piece if we need too. He was honest yet informed about everything I asked. I would definitely recommend going there for sure if your looking for a new module couch it was all named one of the top 10 modular couch’s you...