Williams-Sonoma — Local services in Fort Worth

Response to the other reviewer mentioning color being the issue. Stop this victimhood mentality. I’m a white male and I’m treated the same way. Those workers just feel judgmental and snobby.

I know this is a snob store and I should expect snotty, pretentious behavior, but it’s still not acceptable. They were happy and nice when I came in and spent a grand on an Espresso machine and a couple espresso cups. The glass cups are hand blown and one had a loose handle that came off. I came in literally a week later and the lady gave a lot of weird looks and I got the impression that she assumed I was lying. It was a completely different experience. I could tell that she didn’t even recognize me and she confirmed this when she asked how long I had the cup, and then oddly got me a replacement without looking at my receipt. You can’t just be nice when I’m spending money. It’s a tiny, cheap espresso cup, and it DID have a defect. Just ask me for my receipt and if I’d like a return or a replacement, smile and let us get on with our day. It’s not that hard. You work at Williams Sonoma. You’re not even allowed to be judgy, assuming, and...

Gorgeous store with all the cooking and entertaining pizazz you want to look at again and again, and buy! but only if you have room in the kitchen. Ah yes, I do love that their wooden spoons (and pretty much everything else) will say Williams-Sonoma on them, but the tag will disclose made in China or made in Italy, etc. so you can make an informed decision about what to buy. I love the newer William Morris design items, and the colorful cotton or linen napkins are as luxurious as you would hope them to be. Browse Le Creuset, All-Clad, and more. Pick up a new set of veggie peelers for yourself or a neighbor. They have Madagascar vanilla and other specialty tidbits. It's great. However, there is something of a vibe here, and if you remember the Pretty Woman movie where Julia goes shopping with cash in hand, and how that went, it's a little bit like that. Even so, I wouldn't hesitate to shop here as long as I walked in the door packing confidence and focus, determined to be unphased while browsing the array of...

No way to give you more than one * , if I could, I would only write the review. I haven’t been to this location for 4-5 years and now I recall why. For the same customer service they provided.Today my husband and I stopped by to see whether they carry a specific baking sheet. When we entered I have changed my sunglasses to the prescription ones, opening my bag and guess what? A shop assistant immediately stopped by asking how she could help us. 🤦‍♀️ Bad move. It was not even 10 seconds, I might have not been able to put on my glasses. I told her “no , we have just come in “ . From that moment she went alarming the staff and everyone was following us around the place like we were some thieves. Even the manager emerged us to pay the single item I have chosen. “Are you ready to check out?” Even though I wanted some other items but no THANK YOU ! I will take my money somewhere else. Shame, such a company like this treats customers...