Let me start off by saying, if you need computer help, whether the issue is big or small, John from RPC is your guy and let me tell you why. I've reached out to John twice and both times, he was quick with knowledge and understanding, and before I even thought about making an appointment he was trying to help me, if he can save you money he will. If you're like me and not confident in trying to do things on your own he will certainly take care of you. He did a deep clean and a fresh windows install for 80$ and when i say deep clean, it was like I first got it, I also smoke around my pc. John would have had my computer done within about 3 hours of the same day that I dropped it off but unfortunately one of my ram sticks died, not much you can do about that but he ordered it right away and within a couple days I got it back(it was the weekend) Not only are the prices great, the timing is great, John himself is great, very smart and good to talk to. Rapid Computer Repair is the...
Read moreJohn with Rapid Computer Repair provides fantastic service! I had a laptop with liquid damage, and I thought it was ruined and my data was lost. John not only recovered the data, he determined the laptop could be fixed with a new part. His communication is excellent: He clearly explained the issues and what he recommended doing for repairs, and he checked in regularly to provide updates. Even after fixing the laptop, which works just as well as it did before the damage, John followed up a couple days later to make sure everything was working as expected. In addition to the stellar service, John's pricing is extremely fair and, as far as I can tell, can't be beat by anyone in the metroplex. Having a computer problem is stressful and can be very expensive, and I really appreciate John for making the repair process pleasant and affordable. I will be going to him for all computer repair needs going forward, and I highly recommend him...
Read moreI am so happy I found John!!! Initially I called another computer place who did not answer the phone nor called back until 2 days later. John not only happened to answer, but he allowed me to bring my computer in that day. He communicated regularly to tell me what was going on, sent numerous pictures of the steps being taken to fix the computer and also used them to explain what was messed up, how it was messed up and what it would take to fix it. I know nothing about computers but he made it easy to understand. His prices were great and he didn’t try to over charge for anything like other companies do. Once we were able to pick up the computer, he took time to show us what was done, how fast it worked now, how to transfer certain things and answered all our questions. He’s really a blessing and I would recommend him to everyone I know! Great person!...
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