Roses Discount Store — Local services in Franklin

Your store sucks, I got asked for ID on a $1.25 purchase to buy my daughter an after school snack and had left it in my van as I am disabled and don't always carry all my ID and credit cards on me especially when it was a quick in and out scenario and should have taken me longer to get out of my van to take my daughter into your store than to purchase the item. I was quoted that it is store policy to ask for ID even on a small purchase of that amount. I understand having policies and procedures in place to protect yourself and your customers but there is also something that is called common sense and it appears your employees lack that or this manager did as he gave me attitude so I left and took this and will take future business elsewhere as we have been shopping at this store at least once a week since it opened and will no longer be giving it our business due to the lack of respect and common sense shown by one of...

Although prices are pretty good, the store could use a little better lighting. Just looks really dark and desolate in there. Employees don't acknowledge you when you walk in. I work retail, so I know when you see a customer you say hello. I had to say hello to every employee first before they would acknowledge me. And it must have been a truck day because there were employees walking around everywhere stocking. But not a single one would speak. Great store, could use some sprucing up in appearance and employee...

Visited this store about a week ago. Get to the checkout and realized I didn’t have my card. Asked Ms. Susie Que to not put my things back because I would be back. Thank you Ms. Susie for keeping my things because I really didn’t want to reshop. That’s what I call good...