Bryant's Antique Mall — Local services in Franklin

Up from Florida with my wife. I had a major stroke and brain surgery and use a cane. Went today while my wife shopped and needed a place to sit and found a bench downstairs in the corner out of the way. Normally I ask but no one was around. As I was sitting a guy came up and told me I could not sit there. I explained my situation and he said, if you want to sit go outside. I found my wife and we put all the purchases down and as I left I told the lady behind the counter and she just shrugged her shoulders. The people in all the shops in Franklin have been nice but will never step foot in this RUDE store again.

I received your response. I'm 68 and own many antiques and was extremely careful to find a wood bench that was extremely sturdy and know how to be careful. The fact of the matter you stated if you had of known my situation you would have been accommodating. I tried to explain to the gentleman but he was rude and condescending. No need for a response I...

update Bryant's is now located on the main Street in downtown Franklin North Carolina. This is a beautiful mountain town with sidewalk shopping. They now have three floors of antiques and many improvements including air conditioning and heating.**My husband and I ride through 3 states as we live in the"golden corner" of SC. (Upper western tip of SC-bordering GA and NC) Bryant's is the largest antique mall within 2-2 and a half hours of driving.. 2 huge buildings stuffed full.Most importantly,open every day with numerous dealers so that there is really something interesting for everyone. Their website is awesome. Always showing new pictures of interesting items and sale events. *As far as convenience fees on cards,it has become standard at the places that I shop, including auctions. The merchant isn't getting that money and if they didn't charge it the dealer would be penalized and unable to discount as well or simply would have to...

I shared a review 9 months ago about how rude and unprofessional the employees in Bryant's were (who turned out to be the owners). I gave the rating 1 star because I had to give it something in order to review. This morning I was looking online for shops to visit in Franklin and saw that Bryant's had a new owner. I called to see when the new owner had taken over and it was 6 months ago. I had vowed to never step foot in there again because of the way I had been treated (I just removed that post) but since there was a new owner, I decided to go back. I met both Doug and his son, Aaron and they couldn't have been friendlier or nicer. Such a difference from the previous owners! I will be back and I will...