Fanzz — Local services in Frisco

I purchased a Stephen curry city edition jersey and after purchasing I found another one at a other store with a size that fit me better so I opted to return the jersey. I went to the store and was greeted with the friendly store manager Tanner. He was very nice and had great customer service. After going home later that day I noticed instead of refunding me they charged me again, so I went back the store the next day and Tanner was on top of it and got it figured out with a great attitude! If a store manager Is able to get a raise, Tanner deserves one! Will definitely be back...

Hello Fanatics,

My online order was messed up not once but twice. I ordered a Men's Antigua Navy Dallas Cowboys Generation Big & Tall Quarter-Zip Pullover Jacket in XLT size and you mailed me a Men’s Golf Jacket in a Small size. I returned the item and requested for the correct item to be sent to me. The representative put in the request to have the item mailed to me and once I received the mail I got the wrong item (Men’s golf jacket size small) again. This experience has been...

I received a Dak Prescott game day jersey for Christmas that was purchased from this shop. The #4 on the jersey is cracking in the back, I have tried on several occasions to get someone from this store to help me without success. I live out of state and cannot return the Jersey myself.. Be forwarned, the customer service here is the worst. This was not a...