Italian Jewlery — Local services in Fruit Cove

if i could give this place no star i would. i do not recommed any one taking there jewlery here to be fixed . my spouse bought a expensive ring and i took it there to be sized. they said they would have no problem sizing it and they do repairs for zales all the time. i found out when i asked zales after the fact that they do not.so i came back to pick up my ring they told me they where still working on it. after i pick it up i noticed that one of the diamonds looked darker than the rest and than one of the side diamonds fell out. i took it back and found out that when they were sizing it they had losened the diamnods and lost one . they never told me about any problem when i picked it up it was like they where trying to hide it ,and now another had fallen out and they gauged the gold trying to fix it. they replaced the diamond that fell out the 2nd time and attempted to fix the guages. the dark one they wanted to charge me $40 to replace so it would match. i got tired of going round and round and paid it . a month later another diamond fell out the same one they supposly fixed . i found some one that will fix it correct and tighten all the diamonds up for good. i will never let them touch anything else. i will be reporting them to the better buisness .and may file a small...

Terrible Experience – Stay Away!

I had an extremely disappointing experience with this company. I brought in a gold necklace and a watch for service, and they completely mishandled both items. They switched out pieces of my gold necklace without telling me and returned it in a different condition than I left it. On top of that, they broke my watch during the process.

When I confronted them about the issues, they refused to take responsibility. They offered no refund or compensation for the necklace, and were rude and dismissive when I asked for a resolution. I expected professionalism and honesty, but got the complete opposite.

I do not recommend this business to anyone. If you value your jewelry and want fair treatment, take your...

Do not ever buy anything from this jeweler. On August 24, 2024 at 12:11 I dropped off my necklace to be repaired, 45 minutes later, I picked my necklace up and realize that it was not my necklace. They watched the cameras and see that the necklaces were switch and already picked up. I had to get my bank statement from when I purchased it back in 2021 then they still wanted me to pay the difference of the “my” necklace they mistake gave away. Stay that they are helping me, how are they helping me when they gave my necklace away and I got to pay for a new one. It was not my fault, but I’m being blamed for it. Do not ever buy anything from...