Pack 'N' Mail — Local services in Gainesville

They are very disorganized. They have the habit of delivering in the wrong private mail box. Every body gets every body's mail. Be more attentive and more organized please and thank you. ... Also for any potential F.A.Q. Customers: they do not mail an invoice to an alternate address you provide to them. Ask them the moment you pay and mark your calendar by your self ... They Do Not Provide A Renewal Date Even Then !! ... A late fee is added the day after. GOOGLE SAYS THE OFFICE CENTER IS CLOSED ON MONDAY, A HOLIDAY. I AM SO VERY GLAD I STOPPED BY ON MONDAY JUST IN CASE GOOGLE'S INFORMATION MIGHT BE WRONG. Your Private Mail Box risks cancellation after a few days. I do not know how much The Late Fee would have been; Perhaps they printed it on a Past Due Notice. Since I paid In The Nick Of Time, I got only the Renewal Notice, and the Amount Due Notice.

UPDATE:

I have the papers with me: " Your Mailbox Service Agreement will expire on the Due Date listed above. Please remit the above amount prior to then to avoid interrupted service and / or late fees. Thank you for your business ! " and " Your Mailbox Service Agreement expired on the Due Date listed above. In accordance with our contract, we are suspending your mailbox services until payment is received. In addition, a late fee has been assessed. If payment is not received within 15 days of the Due Date, you mailbox will be permanently closed. " aside from the spaces, I typed it verbatim. The Notice Date and Due Date on BOTH letters say the same thing, the 16th. However, I did find the renewal date under " Term: " so I will be sure to copy them and put them on a bulletin board or some thing so I can see and remember.

Also yes I was able to speak with Angela. I...

Purchased postage at a premium to ensure timely delivery for customer. Fedex did not arrive on time and well after the meeting. I called Pack n Mail immediately the next day (07/02/2021) and provided the tracking number, my name and they said that they would give it the manager. Called back later that day since I had not heard from anyone. They stated that the message was given. Called back on 07/05/2021 and had to leave another message for the manager. Called on 07/12/2021 and finally spoke to the manager who said she had no idea what I was talking about, she took the information and then said that she would call me in a day or two with an updated about claim. She never called me back. Called again on 07/22/2021 about status of refund claim and then asked for copies all of documentation submitted to Fedex for the claim. Conveniently no documentation could be provided and they would not refund the shipping fee. Be very careful using this location if time is a requirement since they do not guarantee their services. I will use the post office or go into town before I use this...

I went in to send my package to my sister in Oklahoma on Thursday and I paid extra for ground Overnight for it to get to her on Friday. I had paid for this before and it got there the next day no problem so I didn’t see there would be an issue. Well I got a call from my sister it said out for delivery and that it would be there. She waited all day for it and then around 8pm we re checked the site and it said Monday it would be there. why am I paying extra for It to get there tomorrow if it’s not going to be there Tomorrow. No one ever said that it wasn’t guaranteed to be there even though I put down the extra money for it. It’s like paying for a Pizza and I pay for the extra cheese but they tell me your not guaranteed the cheese your just paying for the possibility of extra cheese. it upsets me and I really am disappointed. There a good company but I just find that if you pay for something you expect it to be what...