The Bin Store — Local services in Galveston

I visited this past week and I’ve been thinking about writing this review ever since the scene that unfolded this day. I went inside looking for just a phone case and the sweet girl working up front handed me one of those blue ikea bags. I told her no thank you I’m looking for a phone case, literally all I was in there for, and I handed it back to her. She’d told me she was going to leave it by me in case I needed it. Ok fine.

An older man with long hair came by (I assume the manager) and started shouting at the girl who helped me. He was so loud EVERYBODY heard. In summary he made a huge deal about how the workers dont know how to do their job because we were not taking the ikea bags.

But what is she supposed to do? Force me to take a bag even if I politely say no? That is a pathetic marketing scheme and I desire to shop for what I want in peace. If I want a bag I will walk over there and grab one. How come you people don't just keep a bag rack every few feet throughout the store if it's such a big deal???

He pointed at another customer (I did witness the cashier give her a bag and the lady put it back on the bag rack) and he looked and pointed at me as if I was part of the problem. When customers REFUSE one ITS BECAUSE WE DO NOT WANT ONE!!!!!! When one goes to the store, you don't get a basket for just a handful or less of items, and if you need a basket later you get one!!

Lack of shopping basket has never stopped me or anyone from purchasing the things one wants or finds along the way.

I am bewildered that he told the cashier to tell customers that "the owners are watching cameras and they may get fired if they don’t take a bag". If the owner is doing that then maybe that poor cashier needs a new job with a great leader and not some "boss" who threatens their job. I did walk out shortly afterwards and will not go back nor support local establishments who threaten decent employees. I only hope anyone working there gets up and finds work somewhere...

UPDATE: While the headphones were verified to be fake, the store did everything possible to make it right. They not only processed a refund, but sent me a package label as well so that I wouldn'y have to drive all the way to Galveston to make the return. Next time I go, I'll make sure to verify the quality of my item, but the service and effort of the team there was above and beyond what I would have expected- but I appreciated so much. I highly recommend the Binz Store!

Old review, before resolution: If it wasn’t obvious, beware the electronics. I’m sure the kid at the register didn’t realize this but the AirPod maxes they sold me are fake. Great dupes for sure, but the cups and crown for volume are plastic- not aluminum. The ding for connection and transitions from pause to play are not smooth. I would have paid $60-80 for headphones like this for the audio quality - but not the $200 I paid for what I thought was an authentic Apple product. Aside from the product dissatisfaction, the customer service is great and the deals are nice! We paid $25 for a kettlebell set that we...

It has its days. People are simply rude and open boxes take pieces out and throw it back in the mix. Often you get home to only half a product as a result. Or equally annoying the bulk packaged items are separated so they can be charged individually regardless if its the $9 day or the $.99 day so keep that on mind. Staff are great, music is obnoxiously loud at times but it drowns out the crowd. Oh and parents stop putting your kid in the bin its dumb but its even more dangerous! Small items, sharp pieces, or even an accidentally broken piece of glass could be in them. Stop being dumb and lazy! Watch your kiddos the staff are doing great and are crazy busy doing their jobs they can not...