Lashes 101 — Local services in Gardena

After reading a lot of the reviews. I felt it was important to make few points. If you are going to get your lashes done. Whether you are new or like myself already know the drill (7 years in getting eyelash extensions)

1. be realistic! Show them a picture of what you want! The style that we picture in our minds is NOT the same as the technician is going to interpret. Showing a picture will at least give an idea of what you expect. It will never look the same! Remember we have different shape eyes, lashes.

2. the review with the Vietnamese girl saying "they talk about clients" lThat's NOT @ ALL the case! Or fair to state! I can understand some of the language as well. I can state that if anything they are communicating just as they do in English. If the technician understands better in Vietnamese of course let the Manager translate what the client expectations are. I'm not bias just making a fair judgment. I'm just a regular customer. Have been approximately 3 years. I have experienced over 5 other places. All have good & bad. In my experience this place has been the longest relationship because of the work ethic. The flexibility to schedule an appointment. How late they work with you. Without charging you a deposit on appointments like most places do. The Manager Bao is amazingly quick to respond & set you with an appointment.

3. Allergic/Infection can happen to anyone! The same has happened to me with & without lashes. It can be different things like my contacts, or being around incense. The eye doctor can prescribe you the eye drops to kill the infection. That's with or without insurance! It's your responsibility to pay for your own allergies. All bodies are different! Please keep that in mind be fair! Not just go on here & say all the "negative" when they have been good to you.

4. All technicians here are licensed & do a great job! Of course like in anything else we will always find our favorite people to work with that understand us:) KIM is amazingly awesome! She genuinely cares takes pride in her work! I appreciate that very much! Thank you Kim for your hard work. It's important to show appreciation to all people who work hard with us.

Give this place an opportunity! Don't allow the haters to influence your decision in giving this...

HORRIBLE service! Tommy is the only good tech he is only there for three days so you’re very limited. If any lashes come out by the time Tommy comes back they will overcharge you $80. For a touchup within seven days…. horrible customer service when you called to make your appointment no loyalty I tip all the time I referred people all the time and all they wanna do is take your money. They play this game where they won’t even have an appointment available for you until after your seven days is up so you can go to the next level of pay horrible. I don’t know about you, but I worked too hard for my money to let someone play with it. NEVER AGAIN!!!! seven days and my lashes are almost off and I have to pay another $80 to get them redone...

I thought this would be a good place to have my false lashes removed bc of the name & bc the place I usually go to was booked. The lady was roughly plucking away, removing the false lashes & my actual lashes. I said "ouch" several times & complained that she was hurting me. So she put more of the solution on my lashes, which then got in my eyes, burning my eyes severely. She led me to the bathroom to rinse out the solution which now got in both my eyes. I called to complain to the owner afterwards. He only apologized but didn't offer me my money back or even a partial refund. Btw, they make you sign a bunch of waivers beforehand so you don't try...