The worst experience ever…….. we came in and was hoping for the best but it was a total nightmare. We got our engagement rings at the Beverly Hills store, so we were hoping to get our wedding bands from the same brand but thank goodness we didn’t. The associate that was helping us was trying but wasn’t listening to what we wanted to try on, then some lady come and reprimand us by telling us not to put our hands on the glass ….. and advise the associate that the glass door was left unlocked ……excuse me the only things you noticed ? Didn’t you notice your associate all over the place not listening to what we wanted … of course not….. anyways We happy to say that we found our wedding bands at Tiffany’s next door to this horrendous store….. she probably measured us because we are wearing tennis shoes and a T-shirt….it’s fine All I can say is that can’t fix that hair of...
Read moreBest customer's service ever. I know this is not a store for everybody. Yet, one think I will say, the way they treat you is human, professional, and great emphaty. Kudos to Douglas! He was welcoming, patient, caring and offered great advice. Nowadays, these are rare competencies to find in corporate America. Congratulations to David Yurman for training great people to...
Read moreFantastic boutique with excellent sales associates who are knowledgeable & professional, yet welcoming and kind. Thank you CARLOS AND NANCY for such a great experience. It was a pleasure meeting you both and looking forward to seeing you soon. You two are awesome and I had such a great time shopping and chatting. Highly recommend ! Five +++++++++ Stars...
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