Target — Local services in Grafton

Regarding customer experience, their selection is great. They've upped their game recently, especially in the fashion and accessories departments. Their market (produce and food) section has also become impressive.

The only reason I give them 3 stars and not 5 is because I used to work there, and they don't treat the employees the best. Employees (Team Members) basically are required to get every customer (Guest, you can't say customer) to leave in a haze of ecstasy regardless of the situation at hand. If the team member can't rectify extremely difficult situations with guests (or God forbid not sell enough credit cards) they are usually phased out, given less and less hours, because the managers are mainly 24 year olds who aren't the best at handling confrontation.

Product selection/quality: 5/5. I guiltily admit I've bought some pretty dope stuff there in the past.

Pricing: 4/5. It's not the most expensive store, but all their credit card really does is drop the price to the price of their main competition. They charge 5% more than other stores and sell the cards to make the guests think they're saving money when really they're just paying about the same as the other stores if they get the card.

Guest service: 5/5. They let you return just about anything even if it can't be sold there anymore as long as you bought it there in the first place. They do donate out of season items that are still usable to places like Goodwill etc., which I think is cool of them.

Employee treatment: 2/5. The one thing I can say is that employees are given a mandatory lunch break. However, the management there cares far more about revenue and sales than they do about keeping their employees happy, which is why turnover is so high and also why I don't shop there anymore.

I'll tag along if someone else drags me there, which is the only reason I know they seem to have improved at least...

You expect all “big box stores” to be the same. Well, not so! This particular Target is filled with happy, helpful employees. When you first walk in you’re promptly greeted by an employee stationed at the door to assist you should you need. As you make your way through the store, you’ll find it’s clean, well organized and better than that, easy to navigate. The layout is so logical, you don’t need to ask staff for much assistance.

However if you are at a loss for where to find a particular item, anyone wearing a red shirt (and name tag) is more than ready to help. They won’t just point you in the right direction, but they’ll stop what they’re doing and escort you to where you need to go as to guarantee your shopping experience is a great one.

And the items they sell are perfect for the college kid on a budget or the busy mom who’s looking to get her back to school, clothes and grocery shopping all done in one convenient location. And unlike so many other stores, if you have any problems with your purchases, Target stands behind everything they sell and they provide you with a no hassle product exchange or money back guarantee.

Finally, I’d be remiss if I didn’t mention their discount program. If you sign up you can save even more money just by shopping there. All of this and you don’t have to pay an annual...

Went to grafton Target on 5/10/18, got a couple of items and when at checkout noticed milk had small leak ( no biggie ,it happens , cashier had it replaced ) but then when I got home looked over my receipt and noticed I was charged twice for fruit cups and the Nutella I bought was not what the sticker price advertised. I decided to do the survey at bottom of the receipt. At the end if the survey it asked if target wanted to contact me how would I like them to contact me by email or phone, I chose phone. The next morning I get a call from Target but was unable to answer, when I called back to speak to someone, the number they called me from, they were really confused, "we don't contact ppl who do a survey." Was the only response I could get. I understand that target has many ppl working in one store and not everyone is going to know who called me or how to handle the situation , but she acted like I was making up that someone called me , I will always be a target shopper , but I will no longer go to the Grafton store . BTW I don't live in Grafton and it's a 25 minute drive, one way, for me to go back to Target and get my $3.29 that I was...