Anytime Fitness — Local services in Granby

My wife is trying to cancel her membership as she feels she won’t use it enough. They told her she was not allowed to cancel unless she paid for the full year as apparently we’re under a year contract. When we bought the membership the guy selling it to us said we could cancel anytime we want and he never said anything about signing onto a year contract that we’d be tied to. She went into to talk to someone at the gym and was told that the guy who sold us the membership had moved to another location and we’d have to call him and verify. I sent an email to the gym as well with no response and my wife tried calling the gym in which the guy had relocated to several times and got no response. I wanted to keep my membership but after all of this, fat chance I want to ever conduct business with anytime fitness ever again. My advice, don’t waste your time and don’t waste your money. The only bright side to this company is the nutrition dept, lovely and helpful people. Management stinks and sales stink. Another thing, when we were buying the membership, this guy literally pulled the IPAD away and said you don’t need to worry about all of this when I was signing. I guess cancellation was I didn’t need to worry about so they can squeeze every drop of money out that they can.

Oh and when you guys read this, do me a favor and take off auto renewal as apparently I have to send an email or call you to do that too and seeing as you don’t pick up your calls or respond to emails this seems like the only way to...

Evelise is amazing, and she’s honestly the only reason I’m rating the facility 5-stars. She is incredible!!! I’m only in town for the week for work and unsure when I will be back, so just signed up for a free trial for now. She ran through all my options to join full time- she is super informative yet doesn’t pressure firmly to get the sale. She understood that I only want the trial because I have a gym back home. She is also very relatable and strives to identify with you where you’re at in your fitness journey.

That said…the first thing I noticed was that there is no bottle filling station. Only a sputtering water fountain. The cardio equipment is super old and lacking functionality, which is surprising given how pricy the membership is (I pay $10/month at CLUB4 for brand new equipment, red light therapy, water massage chairs, tanning, etc; I just can’t go 24/7 at that price). $60+ per month at Anytime should afford them new equipment. The Precor stationary bike only allows saddle riding; no standing climbs. I cycle for 30+ minutes and it was uncomfortable doing such a long seated climb, not to mention inability to engage different muscle groups by changing positions. The squat racks and kettlebells are good. The treadmill seems outdated (it even has an option to connect an iPod). I am not sure I’ll go back next time I’m in CT for work. It’s more or less the same quality as the hotel gym, just bigger facility with additional/varied pieces...

Just okay.

My main issue with the anytime fitness franchise itself is they treat their customers as lead generators instead of as paying customers. It’s not enough that you’re paying them, they want to text you every couple of months to get your friends subscribed too. The yearly equipment fee? Just another way to extract money with the vague promise of better equipment “this summer” (did not happen, in fact the only change in equipment was that some of it was removed).

My issue with this location in particular: the cleanliness.

Showers? Ugly and with broken shower curtains. Not that I’d use them to begin with. I’ve never seen anyone clean them.

The cardio equipment? Covered with crud, dust, and in some cases old gum. I’ve seen them cleaned once in the past 6 months.

Paper towels for wiping machines are always out if it’s Friday or Sunday, the employees don’t always remember to refill them before leaving for the weekend.

3 stars because they have bars and a squat rack, so they meet my personal requirement for a gym. It’s good for a beginner in strength training, but that’s...