Charlotte Russe — Local services in Grand Prairie

If I could give them a zero star I would. I don’t buy from this cheap store but I entered somewhat and I saw a hello kitty shirt I liked and I bought it and the cashier never said there wasn’t refunds and I went to go return it in less than 10 minutes and they didn’t wanna refund it is exchange or gift card. I wanted my money back because I don’t like the clothes here but I didn’t know that and I’m never coming here again and u shouldn’t either since they...

Bought a sweater jacket from them. Noticed it had a mildew stain on it when we got to the room that night. Brought the item back to the store the next day and were told "they could not exchange it with a stain because Noone else would buy it". Seriously, we did not put the mildew stain on it and so how is that fair to us!! Very poor customer service!! Would give negative...

I walked in and the employee looked me right in my face and didn’t even bother to say “Hi” or anything. Not even a head nod. I’m almost sure employees are supposed to greet when entering a store. Employee with glasses and dark brown hair. I had to speak to her and when I spoke she barely spoke back. Won’t be spending...