KAY Jewelers — Local services in Green

I recently visited Kay Jewelers and was thoroughly impressed by the outstanding service I received from Jasmine, Jill, and Allison. From the moment I entered the store, Jasmine welcomed me with a warm and genuine smile, making me feel comfortable and valued right away. Her friendly demeanor set the tone for my entire experience.

Jill was exceptional in her knowledge of the products. She took the time to listen to what I was looking for and asked insightful questions to better understand my needs. She provided several thoughtful recommendations, explaining the details and differences between each option. I never felt rushed or pressured, which made the experience all the more enjoyable.

Allison was incredibly attentive and detail-oriented. She ensured that every aspect of my purchase was perfect, from the sizing to the packaging. Her meticulous approach and commitment to excellence gave me complete confidence in my decision. She even went the extra mile to ensure that my purchase was ready ahead of schedule, which was a pleasant surprise.

Together, Jasmine, Jill, and Allison created a welcoming, professional, and supportive environment that made my shopping experience memorable. Their teamwork, expertise, and genuine care for customers are what make Kay Jewelers stand out. I would highly recommend this store to anyone looking for exceptional service and a personalized shopping experience. Thank you, Jasmine, Jill, and Allison, for making my...

My wife and I have been LOYAL Kay shoppers for the whole 10 years we have been together! We both love their selections. We have purchased at least a dozen watches, probably the same amount of necklaces and earrings as well. As parents to 7 kids, we have bought many gifts for them as well as many for one another. We started our patronidge before chapel hill mall closed and followed our sales steam to Arlington Ridge Rd in Akron. We are also known to shop at the outlet store in Grove City, Pennsylvania. Most times, it simply gives us a reason to travel out of Ohio. I like that they offer the lifetime trade up program where you can trade in your old Kay Jewelry towards new, bigger, and better items, though we have not yet taken advantage of this program. We were just there yesterday as a matter of fact. We had to pick up my wife's ring that had been out for service, and we also purchased a new necklace for each of us. For those of you with no Kay's card, worry not ! Kay Jewelers has offered progressive leasing for as long as I can recall. To add to that, we discovered yesterday that they have also begun accepting Affirm, so you have AT LEAST three ways to finance your perfect piece when you walk through...

My fiancé and I got my ring from someone who bought it at Kay. When we first got it I had to have it resized, so we brought it in and transferred the paperwork for the ring and the warranty over to my fiancé. I went in today for my inspection and all the paperwork we transferred is MIA. So I asked the woman that helped me that if something happens to the ring before I relocate the paperwork then we are responsible financially for the repairs, even though the warranty was purchased? She said we are, even though it’s THEIR fault the paperwork wasn’t added correctly. You can see in my file that we got the ring resized through that store. She was really rude and unprofessional and spoke down to me like I was a moron. I’ll be finding a different location to go to from now on. Until today I’ve had nothing but positive experiences. One bad apple can spoil the...