Chipotle Mexican Grill — Restaurant in Green

I come to this chipotle frequently because it is right by my office and usually it’s clean and the staff have great customer service. Today I went and the counter where they make food was disgusting. I waited almost 10mins before being acknowledged to place an order. It was two staff standing at the register talking not once acknowledging they had a line of people waiting. Then another staff finally came to take orders. She told me it would be a minute for the chicken which was fine I was willing to wait because I didn’t have time to go anywhere else due to limited lunch break. So I asked if she knew how long the wait would be. She look back at the grill which and said “I mean you can see for yourself it may not be that long.” So then I ask if she could ask the person on the grill if he could provide and estimate and as if I was getting on her nerves she said “yes when he come back” with much attitude. I just told her nevermind i would just go elsewhere. After going here for years this was the first time I ever received...

In all my years of customer service I would never have spoken to a customer like their Manager, Hannah, spoke to me. She was very rude and disrespectful. Did not apologize for the order being wrong. She should not be a Manager. She knows nothing about customer service. I went to pick up my oder that I made through door dash and brought it back to the office. They forgot 5 ingredients I order so I went back to have it remade and wanted it comped. Hannah said everyone makes mistakes and proceeded to yell at me.. What? I don't get this young Generation being so rude. She is supposed to be a Manager. The worst manager I have ever encountered. She gave me the 800 number to call. I went back to my office and I went to eat my food and they forgot the guacamole so they made another mistake. My fault for not checking before I left the restaurant but I did not think they would make...

I was shopping at target and stopped to get a salad. I placed an online order, and my dressing for the salad was missing. I didn’t check the bag because it was stapled shut. I felt containers so automatically assumed one was placed in the bag. When I got home no dressing was in the bag. I could have used another dressing but what is a chipotle salad without their house dressing. Only option was to come back out for a new dressing which Austin(manager) said he could not do anything because the dressing is free. Which I explained me coming back out to get a dressing was a inconvenience. With the fact of using gas during a time when millions in the world are not Recieving income and unnecessary driving is off limit. I literally always have a issue and usually catch it at...