Hibbett — Local services in Greenwood

I went to this store to pick up my order that order online. I got the stores went home tried them on and the right shoe was defective. I left to go out of town the next morning. When I return a week later took shoes back and couldn’t get an exchange for the defective shoe. I never wore the shoe had them only 6 days . The manager proceeded to tell me they were worn and he couldn’t replace them . I talk to district manager and he told me he would call me back it’s been a week no call . I’m very disappointed because these shoes cost me 225 and I can’t do nothing with these shoes never again will I shop...

Ordered shoes online and went there to return them per the website and one of there male employees look me dead in my eyes and lied saying because they don’t sell UGGs at that location they can’t accept the return. So full of crap. Either way it was bad customer service experience so I went to the one by Walmart returned the shoes and bought something else. I spend a lot of money in that store but I never...

The employees were super nice and quick to help. Easy to get and out. I love shopping here and the discounts I receive via text or by mail. I will def be back. This location also has a larger selection than the other one in greenwood. Typically I end up having to go to greenville. They have def bulked up on inventory at the one n the mall with better...