T-Mobile — Local services in Half Moon Bay

This is worst Corporate location of T-Mobile The female manager here is the worst example of who you don't want working for you. I watched an elderly lady in line in front of me get schooled and kicked out of this store because the old lady didn't understand T-Mobile just scammed her social security money from her and would not refund a purchase made just hours before. See this old lady lost her phone, went into store and bought a replacement phone, only to find her original lost phone. She was in line in front of me at the store trying to return her unused new phone in the box and pre paid service. This was just hours after making the phone purchase, and the female manager kicked out the old lady, she was crying, she said your not getting your money back, I don't care if you just bought it couple hours ago. You are stuck with it I watched the senior citizen leave in tears, followup with, don't come back I was there to get me a new phone and family plan for my 4 girls, but hell with this place. I don't want anything to do with...

We're formerly Sprint customers which merged with T-Mobile a few years ago. Even though the merger was a while back, we were told the two databases are still separate and the Sprint server was down for the day and we'd have to come back another time. None the less the associate tried up selling us on deals and products beyond what we're looking for. No matter the location, these stores always feel like stepping onto a used car lot, they're always trying to sell you something...

The service representative told us about a 1 month free trial if we were interested in trying out their internet service. Pretty cool, no contracts and we could decide weather or not we want to change cell...