Michaels — Local services in Hammond

Bought an item . Came home plugged it in and NOTHING. Go back to the store in HAMMOND , LOUISIANA . They don't have another one . So the wife wanted her money back . They charged her $3.00 restocking fee. REALLY !!! SAD We will never step foot in that dump again . Good way to make money . Just keep selling the broke item and make $#.00 every time it is brought back. We have shared this with FACE BOOK for all our friends to see. Wished I could have hit ZERO STARS...

Had Michaels replace a glass for a 27 x 34 picture frame to be charged $98.00 and today I had another larger picture 27.5 x 36 in need of a glass replacement and stopped by Chaleureux in Ponchatoula Louisiana and they replaced the glass for $16.00. Hard to comprehend the price difference of $82.00 at a chain store verses a independent store.

Needless to speak of I was ripped off...

The store is my happy place. From being greeted kindly by the sweet girl at the door to my experience while shopping with floor staff and ending with friendly conversation with the cashiers, this is one of the best Michael's that I've been to. This store is a great asset to our community and a much better experience than any of the others...