Books-A-Million — Local services in Hammond

So I'm dropping in stores in Hammond..and I go into books a million..before I could get in the door there outside was books lowered in price.that started like $3.00 and I found myself scanning each book I liked. Once inside with 3 books.already .i left them at the front desk while I scans the store..great store very clean..books labeled just right for scanning my finds. But " I couldn't find what I came for..so at the desk I asked if the book called mister..was there..couldnt remember her name..so he right away started looking it up by title..as I said I remember it's by the same lady ..who wrote 50 shades of grey..we were on top of it now ..only one left it registered ..and he went to get that one for me .estatic I got that one..i paid for them 3 & that special one left ..now my mom calls ..whom the book was going to be for her. Because she's the one who requested if ever near a)bookstore that's what book to buy her.. Now I'm really happy I tell her I got the last one..afound a Books a million ..she said she's very proud of my find..my mom lives in Los Angeles California...she said ( is it in English? What ...what...i look in the very nice bag...and oh my God ) yes it was in Spanish ..oh no as I looked on back and in between pages. .( yes Spanish) I told the clerk..he doubled looked ..what a mistake on both our part ..he found a stack ..almost right out front...with help of a young lady clerk..working also for books a million..who new right were they were .she informed us both .it was the writers birthday last week .and the book moved forward..for the rush of sales. .people requesting the book...we exchanged the Spanish version to English...every body happy...especally my mom..once I mailed it out to her the...

Came in to browse a selection of finance and self-help books. Noticed some of the employees constantly following me around and watching from the corner of my eye. This went on for at least twenty minutes and as a black male, made me feel uncomfortable.

As I get to the register to pay for an item, who I believe to be the manager comes up to me and rudely says "so are you going to pay for the cards, too?" To which I reply "what cards?"

Manager then proceeds to bring me a torn box of Magic: The Gathering playing cards and falsely accuses me of shoplifting what appeared to be a couple dollars at most worth of playing cards. I was not near them during my entire visit in the store, nor do I even play the game at all. Angry at the false accusation, I explain to her "I didn't take any cards. All I have is the purchase in my hand right now. You have the wrong person." She says "okay then we'll check the cameras".

I walk out, not thinking much of it, and the manager and the same employee are following me outside of the store, taking pictures of me and my car!

I can't believe I have to say this in 2025, but not every person of color is a suspect. Some are genuine customers with a love for books. I wouldn't recommend shopping here at all. There are nicer, cheaper, and less biased...

I went here after a death in the family looking for either a specific book (out of a list of several optics I saw were in stock online), or something in a specific genre for my child to cope/understand the loss. When I asked the associate this hello to direct me she was very kind and did see it showed the books were in stock. Unfortunately she also confirmed nothing was alphabetized or in any specific order other than generalized topic areas. No one offered to help me find the books I was looking for, and I wandered around until I just gave up and left. Not exactly a great experience, even more so under the circumstances I was under. Staff was nice at least though! Not really their fault that the company doesn't have better...