I have to share my story that led me to needing a mobility scooter at the age of 49 because Jesus is the reason I'm still on this earth today. Last year the last weekend in August, I passed out at home needing surgery to remove gallbladder that had a gall stone in it that had caused a severe septic infection in blood stream plus severe edema plus an abcess with bike and pneumonia in lungs. I came out of surgery intubated. Eventually I went to rehab within the hospital on IV antibiotics. However, the first antibiotic caused a severe rash and infection in my legs. They changed it. However the day before I went home, I passed out again due to severe shortness of breath caused by the 2nd antibiotic. I woke up in ICU to doctors and nurses trying to get me to let them put me under or I was going to die because my levels were severely out of range. I woke up again in ICU and slowly finally began recovery. I went to another therapy place for 2 weeks in a disgusting nursing home but finally built the strength needed to get up the stairs into my house. I've since worked into being able to walk short distances on my own but still cannot walk long distances so I started looking for a mobility scooter. I found this store online, went in person and tested out a scooter but as I was asking about the ability to remove battery so could take into apartment to charge, they said the one I was looking at did not but they were getting one in that week. They called me when it came in and showed me how to disassemble n load in car and the scooter and portable lift were exactly within my budget. I'm very pleased and the scooter fits in my Toyota Rav4.. Thank you to the staff that was so friendly and helpful. Much better than trying to buy online! ❤️❤️Very...
Read moreI purchased a Golden Twilight lift chair and I want to thank Miss Umber and her team for the most wonderful customer service that I have ever experienced. From my first phone call contact with Miss Umber I immediately felt like I was dealing with a family member and not a sales person attempting to gain a sale. I placed an order for a Golden Twilight lift chair in late April explaining that I needed it to arrive before my surgery on June 1st. I was assured that I would receive it in time….however due to the COVID 19 crisis the manufacturer was having difficulty fulfilling their orders. It was coming down the wire and I was getting anxious that I would not receive the chair in time. Miss Umber went above and beyond to ensure that my chair arrived in time. She contacted the manufacturer multiple times, times explaining my need and situation and she did everything humanly possible to make sure delivery happened. I never had to badger the company for information as she called and emailed me regularly with a progress report. She was able to work magic and through her hard work and diligence my chair arrived three days before my surgery. In fact Miss Umber was a part of the team that delivered my chair! She personally guided me through the instructions and made sure that I understood everything. While inspecting the chair she discovered that a piece of metal from my door caused a small tear on the side of the chair. She immediately offered to have the chair replaced. I now have my replacement chair, no hassles or problems. I highly recommend ...
Read moreWe cannot more highly recommend eHomeHealthCare. This is the most genuine, sincere, compassionate & intelligent experience we have ever had purchasing Durable Medical Devices & Equipment. The high quality customer care from Umber, Javed & Staff is welcoming from the minute you walk through their door, they have a very nice large reasonably priced selection of Durable Medical Equipment everything from lift chairs to incontinence products to hand braces to compression socks, to walkers & rolators, motorized wheel chairs & such if they don't have something unique you need on site they actually will honestly do the best to get those unique special items for you, they have great suggestions & provide attention to detail to help meet all your needs, they freely shared enlightening information to help reinforce confidence we made the best possible purchase decision as well as their perfect precision in timely accurate & careful delivery was remarkable. It was comfort & peace of mind that for a reasonable price our broken unwanted furniture was hauled away as well when our lift chair was delivered eHomeHealthCare seemingly effortlessly provided us brilliant service at such a high quality that is so rare now a days. Please do yourself a favor & just stop in to eHomeHealthCare's conveniently located easily accessible shop before making your next Durable Medical Equipment purchase. Thank you very much Umber, Javed & staff for significantly contributing positively in managing our accessibility...
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