Worst customer service since day of the 1st delivery!!! When I bought the furniture, I told Affan many times it is going upstairs.. He failed to listen to the customer and instead blamed me.. The day they delivered.. the driver was very rude, saying he didn’t know it was going upstairs.. and they needed extra money to setup.. I ended up paying $40 to the guys which I didn’t mind since they took a couple hours setting it up. One of my chest came damaged and they end up taking it back, and second one came today and it was damaged worse than the first one. When I went to get the refund, I didn’t even get back what I paid for the chest and they instead charge me 15% cancellation fee when it wasn’t even my fault and they failed to mention that when I bought my furniture and I paid with debit… I paid more than $3600!! This is not how you keep a customer. You guys are cheaters and liars. Please change the way you talk to the customer and be more considerate. I would rather go where I buy expensive furniture. If I get the quality customer service! The chest is worth one week of my works pay. It doesn’t even make sense .. you guys are the ones who ordered it twice because it was damaged and you charging me for delivery to send it back.. I’m sure the company is not charging you to send their damaged furniture back.. I hope anyone that shops here does not shop here anymore and I will DEFINITELY not be going back.. the quality of the furniture is not good also, it’s like cardboard paper on the inside. Your prices are too high for cheap...
Read moreGreat place to shop for furniture. I always look to help the community. Nice people, treats everyone with respect, especially my mother. When a parent gets treated great, you know they are nice people. Definitely the quality is great, the business is a positive for Joseph Campau, especially some stores are vacant. Would like to see more investment in the Hamtramck Joseph Campau corridor. As mentioned again, the boss is great, and so is his nephew, and also the people next door. Great to have other immigrants revive Hamtramck and keep the spirit going. Keep up the good work BEST...
Read moreHands down to say that it’s the best place in Hamtramck to fulfill your needs related to furniture . Their products are top notch and most importantly , their customer service is outstanding and every products are worth the price . I ordered a dining table with 2 bed + 2 mattresses and honestly I’m super impressed with the quality and the texture of the furnitures . Amazing 🙏🏻👊🏻 An absolute 5 star from my end ..
May Allah grant them more Barakah in their...
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