Terrible!!!!! Currently going through it with this location for a Charge off accnt that was never used! Went in 2 yrs ago to use Western Union and was told by an Asian looking lady who is the Super that in order to use Western Union I had to open an account. Which I thought was stupid but I did it anyway. BEFORE I even signed anything I was ABSOLUTELY CLEAR that I already had 2 other accnts that had FREE CHECKING no fees amd that was the SAME THING I wanted in order to become a member. And guess what she said? To make a long story short, I was good(for a good 2yrs) until I was suckered into outting 5 dollars into the accnt. By the same lady. Mind you I only created an account bc I recieved money from WU often(Child Support) I recieved a decent amount of $$ so she kept on trying to get me to make a dep. So I did. Just 5 to get her to shut the hell up. Everything was good up until after I decided to use the card oneday at RedBox. I had no money, and remembered I had put 5 into that accnt so I swiped the damn card. 3 months and 60 dollars negative later and here we are!!! BUT keep in mind I was STILL going into the HEB to western union ie (First National Bank of Tx) to recieve my Child Support. And NOT ONE SOUL mentioned my account was NEGATIVE. I even had been in to let them know I had now has a Tx lic. Keep in mind I was under the imp I jad FREE Checking!!! Sooo to make a long story short STAY AWAY FROM ANY BANK. THEY ONLY CARE ABOUT MAKING MONEY OFF OF FEES. GO TO A CREDIT UNION!!!!
They will not get a damn dime from me because they tried it. If I have to sue their asses for messing up my...
Read moreThis HEB location is the first location where the teller mumbled the entire short conversation. I gave the teller my bank card and stated I wanted to make a cash deposit. She mumbled mmmhum. Then I asked for a balance and she mumbled mmmmk. I received my balance and said thank you and I didn't even get a mumble. I believe her name is Miranda and her teller number is #1095. This younger...
Read moreNo service desk in this HEB so I asked if I could get two rolls of quarters from this bank. Only if I opened an account….only traveling thru do not live here. Only 15 minutes to open an account. Not only will I NOT open an account but I will NEVER open an account to get quarters. Very poor management decision. And I will tell at...
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