E Sea Diver — Local services in Hawaii

I recently had the pleasure of spending time aboard the [Ship's Name], and I must say, the experience was nothing short of exceptional, largely thanks to Riley, a standout member of the crew. From the moment I stepped onto the ship, Riley made a lasting impression with their professionalism, warmth, and unparalleled commitment to ensuring every passenger had an unforgettable journey.

Exceptional Service

Riley went above and beyond in every aspect of service. Whether it was greeting guests with a genuine smile, assisting with luggage, or providing detailed information about the ship's amenities and activities, Riley's dedication to their role was evident. They were always available to answer any questions, provide recommendations, and offer assistance, making sure that every need was met promptly and efficiently.

Attentive and Personable

What truly sets Riley apart is their ability to connect with people. They took the time to get to know each guest, remembering names, preferences, and even small details that made interactions feel personal and sincere. Riley's approachable and friendly demeanor made it easy to strike up conversations, and their knowledge of the ship and its offerings was impressive. They could effortlessly guide you to the best spots on the ship, whether you were looking for a quiet corner to relax or wanted to join in on the ship's lively activities.

Knowledgeable and Professional

Riley's expertise and knowledge of maritime operations were also commendable. They were well-versed in all safety protocols, and their calm and composed manner during the safety drill was reassuring. Throughout the voyage, I felt completely at ease knowing that Riley and the rest of the crew were highly skilled and prepared for any situation.

Creating Memorable Experiences

Riley was instrumental in creating some of the most memorable experiences on the cruise. They had a knack for organizing fun and engaging activities that brought guests together, fostering a sense of community aboard the ship. Whether it was hosting a themed dinner, leading a trivia night, or simply recommending the perfect spot on deck to watch the sunset, Riley's contributions made the trip truly special.

Attention to Detail

The level of attention to detail that Riley demonstrated was outstanding. They noticed the little things that made a big difference—like offering a blanket on a chilly evening on the deck, suggesting a lesser-known dish at dinner that turned out to be fantastic, or checking in with guests after excursions to ensure everything went smoothly. These small, thoughtful gestures showed just how much Riley cared about the passengers' experiences.

Final Thoughts

In summary, Riley is an exceptional crew member who embodies the highest standards of hospitality and service. Their professionalism, warmth, and dedication made my time aboard the [Ship's Name] one of the best travel experiences I've ever had. I wholeheartedly recommend booking a trip on the [Ship's Name], not just for the fantastic destinations and amenities but also for the chance to experience the top-notch service provided by Riley. If you're lucky enough to have them as part of your crew, you're in for an unforgettable journey. Five stars...

I had an amazing experience with E Sea Diver during my time with them during the Waikiki fireworks show. From the moment my friends and I arrived at the dock, we were warmly greeted by the staff. It was lightly raining when I got there, but the woman at the front desk immediately noticed and provided me with an umbrella, which I thought was a really nice gesture. Once we boarded the boat, we were directed to our seats where the employees delivered a concise and comprehensive safety briefing. Max was the employee in charge of the briefing that my friends and I were given, and he was incredibly helpful and friendly throughout the entire experience. The highlight of the trip was undoubtedly the beautiful view of the island and the sunset. It was a unique perspective that you really can't witness from the shore. The boat paused only briefly to allow us to enjoy the fireworks show back on the shore, which took place around 7:45-8:00. The view we had during the display was gorgeous, and my friends were able to take really great photos. We returned to the dock fifteen minutes after the fireworks ended. Overall, I really enjoyed myself while on board, and I would recommend E Sea Diver to anyone looking for a fantastic...

Disappointing about the Whales Watching Tour, not professionnal about Whales.

We had a whales watching tour on the 28th December and we were very disappointed. Despite the crew is friendly they are not whales tour spezialized. The boat is a multi purpose boat with a lot of activities (trampoline, snorkeling gears,...) and I think the crew do the whales just for the extra money. They don't know how to look for the whales. After 1h searching for whales, another boat told us where to go thanks the two way. When we arrived at the spot, we stay exactly 1min30s and saw briefly a whale. As soon as we saw one we turned back. It's like the crew did that to not reschulde us a tour if we don't see whales. We arrived back on time to the harbor at 9.30am and the next tour didn't leave before 10.00am. So if the crew cared about the customers, we would have stay 5 or 10min more at the stop, it wouldn't change anything for the crew but a lot for customers ! We felt like just a wallet on board. We did a lot of whales tour in South Africa, Canada and Australia and by far this was the worst one. I wouldn't recommend...