Hot Nails Salon — Local services in Hawaii

We called on Wednesday and asked for two gel manicure appointments. They told us they could accommodate one at 3:30 PM and the second one afterwards. Alternatively, if we wanted to be seen together, they could schedule both for 5:00 PM. We chose to wait for the 5:00 PM appointment as we wanted to sit together and enjoy our girl time.

We arrived at 4:45 PM, picked out our colors, and waited for the staff. The first red flag was that they asked us to scrub our own nails. There was a brush near the sink with some soapy water. I’ve never had to scrub my own nails before; this is usually part of the manicure service in any U.S. state and even overseas. So be prepared to scrub your own nails yet pay a premium for a subpar service.

However, this was not the worst part. While they took my daughter a little after our scheduled appointment time, which was okay, I sat and waited for an hour.

I’m not kidding—I checked the time. Someone approached me at 6:00 PM asking if I still wanted to get my nails done and promised she would be quick. I refused to start my manicure an hour late. I also didn’t want a “quick” manicure for the price they charge. I wanted a quality manicure while getting quality time with my daughter. They have ruined two hours of my vacation time - an hour of sitting in their salon waiting plus the travel time to their salon. I could have been enjoying myself at the beach.

The least they could have done was comp my daughter’s manicure, but they didn’t even offer that. She was charged $57 for...

Called and made an appointment at 10am for 1pm the same day for my moms birthday to get a pedi/mani and a mani for me. They suggested the time to come. Got there and there were three employees working on people and one women was sitting waiting for a pedi. Let them know we were there for our appointment I made when we got there. Sat for 30 minutes with no updates as to when we would be seen or taken care. Called another shop who said they would take us and left. As we were leaving we were told sorry….I’m not sure what the point of the appointment was but they definitely know how to put a damper on a birthday gift.

Btw called Coco Nail studio down the road which I highly recommend. Not only did they take care of us, but the place was a lot cleaner and they were meticulous. Nice husband...

Loved every minute of my services in this nail salon! My mom and I visited them twice within our 3 week stay and really enjoyed not only their friendly personalities but their close attention to detail! I had Vivian do a pedicure and acrylic fill with shellac on both! She is a perfectionist and I LOVED IT! She knew exactly what I wanted and fixed what I had gotten back home that had broken within the first 2 days of my vacation 😩! I knew I wanted to revisit her again before I headed back home! If you're looking for people who pay attention to the detail of their work and give you advice on the places to visit for amazing local food you need to set up your appointment! You won't be...