Went to the Burlington coat factory in Hazlet last night. I have been shopping on and off at the store for over 50 years. My parents used to bring us to the original location in Burlington in the 60s anyway desperately had to go to the bathroom while shopping with my granddaughter last night followed the signs for the restroom got there. The restroom doors were locked. You had to put some kind of code in there to go in had to walk all the way up to the front find an employee and had to go all the way back to the bathrooms with the employee who had to open the door with the secret code Thank God I didn’t lose it. If you know what I mean went back to shopping spent over $259 in that store last night went through the interior doors with the cart made it 1 foot into the lobby and my cart locks !! I couldn’t even push the cord out. I had three bags full of clothes. I couldn’t even push the car out of the front doors to my car I will never ever ever ever ever ever ever ever again. Shop at a Burlington for the rest of my life you have lost a lifetime Customer...
Read moreIf there were 0 stars that's what I would give this store. This is the third time I have the same issue with my family discount. First of all the cashier Donnak is super rude! Seems like she's never in a good mood at least the few times I've been there it's always her and she's always in a bad mood. She said herself she didn't know what the policy was so she called over another employee who as well was rude saying that she was not going to take the family discount. She said I needed to have the employed family member associate number which of course I did have and when I gave her the information she still said she was not going to accept the discount and that I was no longer to use it. It is my daughter's employee discount and even though I did mention that to the cashiers they still said they didn't know the policy and when I told them I would call corporate to find out she laughed in my face and said corporate would not give me any information. I used to enjoy shopping there but the night shift cashiers are always...
Read moreSo I was in Burlington today and I only shop here for the good deals however there was a women at the register taking a very long time I seen 3 employees behind the cashier and I asked if there could be another person open to help with the line seeing as how it was not moving the manager whom I believe is named Kim proceeded to tell me that one girl is not trained on register the other one is on break and she would not be ringing anyone up because she is the manager so I guess it was to beneath her to help expedite the line : she was very rude in not wanting to help also her attitude towards the customers the only reason I am graciously giving this store 2 stars is for the prices and savings . I have never seen a more arrogant rude manager of a store who thinks they are too good to help customers especially ones coming in with...
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