āāāāā Excellent Experience at Costco Tire Center
I recently took my car in to the Costco Tire Center and was very impressed from start to finish. The price for the tires + installation was very competitive, and I appreciated the clarity of the pricing before service began.
I had an appointment scheduled, and when I arrived I was greeted promptly and checked in with no hassle. The staff were friendly, professional, and knowledgeable. They answered all my questions without pressure and explained the warranty, free flat repair policy, and what maintenance (rotations, inflation checks) would be included for the life of the tires.
The installation itself was smooth and efficient. Within about 90 minutes, my car was ready. They even called me when it was almost done so I could time my return. Afterward, the tires have been performing great ā quiet ride, smooth handling, and no issues so far.
What I liked best: ⢠Transparent pricing and great value ⢠Friendly and helpful staff ⢠Efficient service and timely communication ⢠Solid warranty / free flat repair benefits
I would absolutely go back to Costco Tire Center for my next set of tires. Highly...
Ā Ā Ā Read moreTwo days ago, I woke up to a totally flat front tire, and then received very distressing news from one of my doctors. I made an appointment to have the tire replaced later that day, after AAA put on the spare tire, and I arrived at the Hazlet NJ Costco in a profoundly blue state as a result of the bad medical news. My experience in the Tire Service Center was as perfect as I could have hoped for. All melodrama aside, it helped turn my mood around. I drove home so relieved, because the appointment could not have gone better. My work was done at the appointment time. The car drove beautifully as I went home. And despite the earlier bad news, the two mechanics who interacted with me were so helpful & so patient with my mood & ignorance that I drove home thinking how lucky I was to have gone there to get my tire fixed. I recommend these mechanics w/o reservation. So grateful I went...
Ā Ā Ā Read moreOk so.... I went in to get new tires, needed all four. I dropped the car off and they call me about an hour later saying one of my rims is bent and they can't put them on until I fix it. That's fine, that's on me I guess. I get the rim fixed and make an appointment a few days later to get the car (because it's apparently a 2 hour wait if you don't make an appointment, or at least that's what I was told) come in to get my tires, 10 minutes early for my appointment and they tell me both of their lifts are broken so they can't put my tires on today. Would have appreciated a call before driving all the way over there considering I had an appointment... So now I need to come back a third time. Never had this problem with Stafford tire. It'll be my last time going to...
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