Five Below — Local services in Hemet

Most items are on the ground....there is 2 or 3 men standing action as securities, they should be cleaning and picking up items.

One of the cash registers, is all worried and concerned about scanning a 25 cent blue bag and she will be rude because she wants to scan it herself while other customers need help. I told her, I can scan it..she said its policy to scan a 25 cent bag while customers need help and others are opening and stealing items...cash register is all concerned about a 25 cent bag.

Poor customer service and bad management because they are worried about a 25 cent bag. While items are on the floor getting dirty and disappearing.

Manager, never to be seen. Register took 20 cents from me and manager was called but manager was on its 3 or 5 th break or Hiding.

Overall, cash regsiter was concerned about a 25 cent bag and she scanned it and didn't scanned, it back fired on her.

That store...

This is the 3rd time I’ve been inside this store and it is thrashed every single time. Unfortunately I ended up using the restroom for the first time today and was escorted to the bathroom happily by an employee and when I entered, it was DISGUSTING. There were paper towels all over the floor, the trash can was overflowing a mile high with poop covered toilet paper right on top as well as dried pee stains on the seat and poop all inside the toilet bowl. The floor has clearly not been mopped in weeks and I was just in awe that the employee escorted me there and saw the mess and didn’t think anything of it. She entered the code on the door and let me in just like that. This is not how we should represent...

That particular location was probably the messiest and unorganized out of all the stores I’ve been too. The girl on the register was kind and personable. I wish I got her name to give her her proper well done. The manager was a different story. She was nasty and disrespectful. She even rammed a cart into the wall right by my girlfriend because it was closing and she was going to have to put some items back that we didn’t get. It would be a cold day in hell before I went back to that location as long as she’s working there. And I usually have a good experience at all the other locations in Orange County and have spent slot of...