Wings A-Blazin' — Local services in Hermann

We are in town for two days and decided to give place a try. Service is the most important thing to me, and that is what is lacking. We walked in to a place that was not busy enough to warrant a traffic jam at front door making it hard for people to get in and out and employees just staring at us instead of directing traffic. After awkwardly waiting for several minutes not knowing where to go or wait what appears to be a manager frustratingly directed a waiter to start taking names.

Few minutes go buy and our name is called, the individual who again appeared to be the manager walked us back and sat us at a table that was still wet from being wiped down with no warning. After about 5-10 minutes our waiter appeared and apologized for our wait and said he has been so crazy busy. ( place was only half full at most and saw three waiters/waitress besides him) he took our order and we were relieved to be able to enjoy our food. Drinks arrived in timely fashion along with food. Waiter only checked back once towards end of our meal. He cleared our food and said he would be back with checks. 10 min go by and waiter is no where to be found. I got my card ready because as soon as he dropped off I wanted him to take it so we could leave. He slipped in and threw check on table and as he was walking away stated I will be back, not even allowing us to talk. At this point I was frustrated. I set a timer for five minutes at which point we decided to proceed to the bar to check out. When I arrived at the bar, our waiter was having personal conversations with a friend which proceeded the next several minutes while I stood at the bar now trying to be checked out. The whole time what appeared to be a busboy was washing dishes, saw me stand there and chose to just ignore and continue on, instead of communicating someone will be there or I will find someone to help you. The again what I presume to be manager arrived several minutes later checked me out without asking how everything was. Laid it on the counter and said have a good night.

The food was good and it’s really disappointing to see the service was not even a reflection of our waiter but the management and ownership staff. There is lacking training and expectations set for guest service. It’s apparent from everyone we came in contact with. Reading other reviews it’s very similar about the service. It’s a shame as the food with good service would warrant many repeat visits. However when we come back for the April wine trail we will not...

This place was once one of our favorite places to eat. We made the drive from Columbia to eat here. Unfortunately, a lot of changes were made. When we arrived we were told that we had to find our own seating but we would still have service provided during our meal. The only clean tables were upstairs. Although there were menus on the table, there wasn't any prices on the menu, nor could we place our order at the table. We had to go back downstairs to view pricing and place our orders. To our surprise, pricing was increased and you get less food. Sides are now extra to the already overpriced wings. A few of us wanted water and were told that water was not available on the soda fountain machine so we had to pay for bottled water (we later found out there was water in the upstairs soda fountain machine). After our pager went off, we had to go back downstairs to pick up our food. When we needed a refill we had to refill our own drinks. The wings were very dry and lacked flavor, as they are no longer cooked with the sauce. The sauces are on the table. We had to drown the wings with sauce and some of the fries were burnt. We received no service from the wait staff the entire time we were there. There was 7 people in our party and we spent $169 on subpar food and terrible service. We were told that the changes were due to being short staffed because of Covid but it seemed to me there was plenty of staff standing around talking. The bathrooms also needed some attention (I won't go into detail because you would lose your appetite). It saddens me that we will not be returning to what used to be one of our...

2025-04-04 Review

Parking isn't plentiful, but if you're staying in town it's a fairly convenient walk. No dedicated motorcycle parking. There's a ramp to the door that might be ADA compliant. Expect the place to be packed and loud. Not a lot of soft surfaces to absorb sound.

The restroom I used was pretty clean. The tables, chairs, and floors were also clean and not slippery. There was definitely an aviation theme here and you could tell the decorator has a sense of humor.

The boneless wings are called chicken lips here, which is kind of amusing. They were tender and juicy with good flavor. They have a variety of sauces and come with ranch or Bleu cheese. I liked the mild sauce best at it had the most typical buffalo flavor of the sauces. Adding just a little bit of extra hot to it kicked it up a notch and made my nose a bit runny. There is a roll of paper towels on the table, so no worries there. I also had the onion rings and corn salad. The corn salad was surprisingly good. The onion rings tasted exactly like I expected onion rings to taste, so that was also a good thing. I paired my mild boneless buffalo chicken lips with a glass of Adam Puchta Reifenstahler wine and it actually went pretty well together and seemed to temper the heat if the sauce a little bit without making it taste metallic or anything.

I opted to try the featured dessert, the fried cheesecake, with caramel topping and it was excellent. My wife definitely would've gone for the raspberry topping.

All in all, great place. The atmosphere was groovy, the food was excellent, the prices...