Cuyahoga Community College (Tri-C) Eastern Campus — Local services in Highland Hills

I am giving Cuyahoga College a 2 Star Rating. I attend here for college, and I plan to stay here to finish as a registered nurse. The only way I will enjoy my time at Tri-C is if I keep in mind a few things: In order to get anything done, I must make sure I ask a ton of questions, and do my part before taking off work to spend a day getting no where and waiting for almost an hour for every department.

A LOT of Paitents on my part to deal with a lot of the staff that are clearly there for a pay check, and are very unhelpful if asked anything other than what their specific job titles includes. It seems as so no one knows anything about any other department. This college does not function smoothly.

There is continually turn over amount faculty so it takes a few tries to speak to someone who actually can help you with any questions you may have. I purposely asked the same question to 3 different counslers and have been given 3 different answers.

If you are not easily self taught this school is not for you.

When I expressed my feelings on how things are run, and what they could change to make it easier on the student I was told:" Since you seem to not like how we run things maybe you should check out other options" this to me is a challenging statement because of what will bring me to my next understanding.

They know their college is cheap to attended, and they know you will come here because of this so they don't need to care about you. Now that I know they do not care, I will be treating everything I do differently. Get the facts, rate the professor before taking the class, call FASFA and make a check list of everything you need to do. Make sure you document every conversation you have with people. I like e-mails because they leave a paper trail.

I will graduate, and I won't spend a ton on college, and when I feel like flipping out I will try to think back to these points and take a deep breath knowing once the semester starts everything will be ok until I need to register for classes again, because people are unhelpful and it is like pulling teeth.

There is some staff who actually care, however you have to get through a lot of people who are not good at their jobs to find them.

You wanted a cheap school, and you got it.

AND Finally the 10# reason why this school is awful, but I will keep attending.

This will be my second semester, I keep getting told: "It's hard to get the train rolling, but once you do it will all work out"

Unfortunately this is true, and they know it. It's a shame that no one cares...

Your employees need to learn how to answer the phone properly. I called the counseling office today to see if I can schedule an appointment for a counselor this week, and the lady starts off saying “Well today would’ve been a good day.” Are you serious? That’s how you start off your answer? Condescending and rude? Then she rambles in about orientations and other booked appointments for the week, and I became instantly turned off from her tone and what she was saying. I get it, you’re tired of the same phone calls and people rambling about needing an appointment, but it’s your job to deliver proper service to students. Tri C’s professionalism is a zero compared to many other two year schools around here. Act like you care because the money that we pay for our tuition ends up in your paychecks. This school is a nice option for if you don’t want to pay out the well for tuition, but you get what...

WOW !!! I can't believe the negative comments. I've been attending Tri - C since the 70's. I've been at Eastern for the past 8 years. My experiences have always been positive ...always! I've made lots of friends, Instructors make themselves available and not just for Academics..they help you out with personal issues to make sure life doesn't affect your success at school. From Administration to Instructors, Tutors to Support and Housekeeping Staff.....they all go beyond their job descriptions. I would question those who wrote negative comments and suggest to that maybe it is the way you approach/ talk to people that might be the reason you might possibly get "attitude" ! I've been to all 3 of the major campuses and an off site campus and never have experienced anything like what has been said by the...