Flower Mound Animal Services — Local services in Highland Village

I DONT recommend this animal shelter to ANYONE, this place doesn't care about the animals at or the safety of people. I adopted a dog from there last week on June 6, 2017 a couple of days ago & brought him back today June 15,2017. He is a pitbull & Dalmatian mix named snowball who they currently put back on their website for adoption. I let Robin & the other lady who works there I don't recall her name but she looks about 48 to 50 (And has shoulder length grey hair), that the reasons I brought him back were 1: He is VERY dog aggressive (on the first day we took him to the dog park which was the first he was also adopted he was growling at other dogs & kept trying to lunge at them so I had to keep a tight lease on a 60 lb dog 2: He ended up biting a poor puppy who came near him at the dog park on his 3rd day there (which could have ended up in a criminal pursuit with the other owner) 3: He isn't potty trained, he just sits in his own urine (which wasn't a big deal could have been trainable). 4: He chewed a lot of my makeup, my wallet, a candle which was on the kitchen table which he managed to climb onto, wax, brushes etc. 5: He got into a viscous fight with my other pitbull (who is very stoic and calm) because he was never socialized. 6: He hadn't had much human interaction besides the workers feeding him (it was noticeable). I specifically asked the two ladies upfront & even filled out a form for them to put it in his chart & let any potential adopters know he is dog aggressive, has already bit an animal in the process, and isn't sociable with humans & he would do best in a SINGLE pet home! I looked on the website today and there was a dog that is 10x smaller than him (a chihuahua) for adoption & ironically on his chart it says he needs to be in a single pet home yet a 60 lb dog who was brought back given the information still hadn't had his chart updated for the next candidate. I think it's EXTREMELY wrong & if you ask me I highly doubt they will even change it much less let anyone else know, and you could tell they knew he had some bad background because the first day I seen him to adopt him there was an elderly volunteer who said "you have to be for certain & positive you really want this dog, because he's crazy (as she pointed at the band aid at her arm".. that should have been the first red flag. Not only that but the lady who took snowball back when I went in today (who had the shoulder length grey hair) had the audacity to ask us for the leash we were given the day we adopted him , like really? Your that desperate for a leash?? We had to let her know that the dog ripped it as it was a tiny flimsy one meant for a chihuahua not a pitbull. Take your family to another shelter that cares about your well being & about the happiness of your next adoption as I will be calling in to have this looked into because they could have a liability on their hands for not letting people know about the...

NEVER AGAIN My girlfriend and I showed up to see some dogs. Old woman approached us and asked what we were looking for. We told her exactly "we're here for dogs" maybe a handful of times before she finally let us go with her constant non-stop talking. After looking around a bit we found a particular dog that we wanted to see. We spent a couple of minutes, came out, and were about to leave the building. The same old woman approached us again and asked if we were set on signing paperwork for adoption. What in the world??? We came to look around. If we liked a particular dog and were ready to adopt, wouldn't we, the customer approach the employees? Just by spending some time with a dog does that automatically bind a contract to adopt??? When my girlfriend repeated several times that we didn't like the dog and will try another place as courteous as possible, this old woman who was later identified as Veronika? Virginia? (she immediately covered her name tag with her hand) gave us a smirking look and treated us like we're no good. She then went behind the counter where another woman sat behind a computer, pointed in our direction, and with the same smirking look started talking and shook her head. We definitely figured out their routine. If you're not ready to adopt and commit, don't even bother looking at the animals. They will treat you with an ill-mannered approach. Unbelievable. We've visited many shelters and adoption centers but never were we treated like this. Hope the animals here are well taken care of because the way we were sent off, don't think it'll be any different to...

i guess i should’ve read the reviews first because it seems like all the bad reviews were left by people that had the EXACT same interaction that i did today. i came in wanting to adopt an animal for my sons birthday, when i first entered nobody greeted us. i said hello to one of the workers there and she just kept walking. my son and i were there for about 20 minutes looking around and no one cared to help us with anything. my son ended being interested in one of the kittens and when i asked to see the kitten, the older woman there just stared at me and my son for a bit and then asked “do you plan on actually adopting?”. i was a little confused but responded with yes we came for his birthday. she then explained how kittens weren’t going to be good for my young son and that if he were to get scratched it would be my fault, i agreed but she still came up with all these excuses on why we couldn’t see the cat. i didn’t feel like arguing and left to another shelter, but if you’re going to make it impossible for someone to adopt an animal in need, why work there? regardless if we adopted today or not, i’m sure these animals would love some play time...