HomeGoods — Local services in Hiram

First time ever visiting this Home Goods in Hiram, Georgia today. They had very great products. The staff is very rude. When I entered the store, noone greeted me they just turned their heads. I continued to shop several workers passed by me. They didn't speak or ask me if I needed help. I didn't let that bother me. As I was standing in line 2 registers were opened. It was a short lady checking out someone. I noticed 3-4 staff (ladies) standing behind the register just talking. One of them saw me standing in line and just turned her head and kept talking to her workers. I said hello, one lady said the other cashier will check you out when she finishes. Tell me why was 2 register lights were on then? So finally, she decided to walk to her register and check me out. The young guy I saw in the store he was trying to get their attention but they were too busy talking in a circle and ignored him. Very disappointed how I was treated. They have very poor customer services. I will never go back to this location. The manager needs go back and train some of...

I've been a loyal customer at this store for the past two years, consistently enjoying positive experiences with the staff and management. Unfortunately, I recently faced a distressing incident involving the manager, Sara, during a return. I felt that I was treated unfairly and experienced what I believe to be racial profiling—a sentiment that is especially troubling given my previous positive interactions with the team.

Sara's demeanor was unprofessional and dismissive, making me uncomfortable and questioning my worth as a customer. I’ve always been treated with respect and courtesy at this establishment, so her behavior was both shocking and disappointing. I've reached out to the District Manager and am awaiting a response, but the way I was treated has left a lasting impact. It’s crucial for businesses to foster an inclusive and respectful environment for all customers, and I hope my concerns will lead to a greater awareness and improvement in customer relations...

Well i called 8-12-21to see if they had wall art i was looking for and the manager Margaret was rude when I'm speaking let me get my full sentence before you say you don't have it and to think I thought she was a rude associate but manager is worst! Called at 2 pm date 8-12-21. UPDATE I CALLED TODAY UNFORTUNATELY MARGARET ANSWERED THE PHONE I WAS VERY PLEASANT AND AGAIN SHE INTERRUPTED ME AGAIN. YOU SHOULDNT SAY TO A CUSTOMER HATS THE ITEM IN A NASTY RUSHING TONE AND TGEN HEN I GT READY TO TELL YOU YOU INTERRUPTED TO RUSH ME. SHE NEEDD BETTER CUSTOMER SERVICE SKILLS!!! 11:15AM...