Cornucopia Cruise Line — Local services in Hoboken

Service was non-existent. I bought the tickets for my mom, aunt, and grandmother to enjoy as they were visiting from Ireland. I’d preordered them a bottle of wine, which was not on the table when they arrived, but received an hour after they were seated and only after they’d asked four different people. They ordered a second bottle of wine (white wine, delivered warm) which came an hour and a half after ordering. On top of all that, they were one of the last people to leave the cruise and, after having no one come to settle the bill for the extra bottle they assumed that the card on file to purchase the tickets would be charged and left. I received a bunch of phone calls while in bed in NH from a number that was said to be registered in CA. I sent this unknown number to voicemail as I don’t know anyone in CA and it was after 10:30pm on a Sunday night. Instead of leaving a voicemail and explaining the situation, they called me FIVE TIMES in a row. When I answered the call the woman on the other line only said “You forgot to pay your bill”. When I asked what they were calling about, the woman became rude, until I told her I had no idea why she was calling me about an unpaid bill as I was in NH all day. Then she hung up on me only to call me back again and give the phone to her manager to explain the situation. Honestly, I should’ve blocked the number after the third phone call with no voicemail being left. The lack of professionalism that I experienced from the staff and I wasn’t even there for the experience is beyond me. When I spoke to my family, they said that the service was nonexistent. Receiving a bottle of wine that was PREPAID after dinner has already been served is not acceptable. When I purchased the tickets I requested a window seat with a nice view as family are visiting from Ireland. When they arrived, they were seated at a table in the middle of the floor, away from the windows, by the back door. When my mom asked if they could sit in a window seat as the request had been made, they were told no because they “made the reservation through Groupon”. If you book an experience, it shouldn’t matter where you book it, you paid for the experience. I am completely disgusted by the experience I received and horrified that after spending so much money, through Groupon or otherwise, my mom, aunt, and grandmother did not receive the service and experience they were advertised. On top of all that, instead of letting my mom settle the bill the next day as she was driving home at 11pm, they hassled me into paying it over the phone because they “needed to closed the tab”. It should not be my problem that these servers left my mom and family with so little attention or information (saying “please settle the bill at the bar” when delivering the second bottle of wine would’ve sufficed) that now they’re short the $50. Either close the till $50 short or let her settle it in the morning. After paying over the phone, the receipt showed an add on of a 20% GRATUITY CHARGE! Do not charge automatic gratuity if you...

9/27/25

I booked this trip for a family of 5. Although the views were excellent the ship is def worn down.

The pros: Great views of NYC

The cons:

Way OVERPRICED. Def not worth the price.

The server we had was very good, but they stretch them thin with tables.

Buffet very limited in choices and the chicken and fish were a 6/10.

Dessert was PITIFUL, def the worst in regard to food. It was basically a Walmart chocolate cake they cut into small pieces. They ran out of the cheesecake and the chocolate and vanilla cake were def cheap and you can tell on the taste.

I already knew that liquor was extra charge, but they charge extra for soda and juice. A small Diet Coke is $3.60. Again all overpriced. Also, NONE OF THE PRICES ARE listed on a menu that the first indication the whole cruise is questionable. Pitcher of sangria was a whopping $45 and too sweet.

The “dance floor” was a 10x10 stretch way too small.

The Dj felt like someone hired a “I know this kid that can mix” there was no real “entertainment” of getting the people excited to be there. Very bland.

Way too many rules for cancelation or weather problems. Bottom line: NO REFUNDS EVER, even if it’s their fault.

In summary, if they would have charged 1/2 the price we paid MAYBE it would be worth it. I wouldn’t...

Even though our Pantone LLC staff outing aboard Cornucopia Cruise Line’s “Majestic Horizon’s Edge” happened in 2024, it’s an experience I couldn’t let go without sharing. From the moment we arrived at Frank Sinatra Drive North in Hoboken, we knew we were in for something special. I was able to arrange early boarding so we could escape the summer heat.

Our event planner, Camille Cerria of Smooth Sailing Celebrations, made everything a breeze. She and her team seamlessly coordinated every aspect of our event. We were able to bring our designated DJ and karaoke entertainment, which really set the tone for a fun, memorable Afternoon. The yacht was large and stunning, providing breathtaking city views and a vibe that was both laid-back and truly distinctive.

The food and drinks kept everyone satisfied—there was plenty for all, and the staff made sure we were well taken care of. Camille’s attention to detail and warm professionalism shone through at every step, and it genuinely made our team feel valued.

Even months later, our team is still talking about what a fantastic time we had. If you want your next corporate event to be exceptional and stress-free, I can’t recommend Cornucopia Cruise Line and Smooth Sailing Celebrations highly enough. We’d book with them again in...