A Sneaker City — Local services in Holyoke

Buyers be aware… do your research before you go and waste your money and time at this place. Way overpriced and no return (Well they have small sign saying no return no exchange in front of counter and one of the employees will be always be standing in front of it all the times so no one can see it) spent $280 there for my sons sneaker, they didn’t had the right size in stock but the sales guy who said he’s the manager there convinced my son that the size they have is his size, kid was being a kid and was excited to get new pair of sneakers agreed with him but couldn’t wear it after we come home as wasn’t his size, went back today to return it and was told that we don’t return… ok how about get us the right size and the response was we don’t have his size, after hour plus of argument, the option we were given was to take a defected pair which apparently was the only pair available in his size which we had to take it. The worst part is that I was trying to go online to see if Jorden/Nike has the size available but my phone wouldn’t connect with internet in the store and when I got connected after getting out of the store and found out that this pair is not only available in the right size but is listed $160 less… Wish I’ve researched before stepping in to this place would’ve saved $160, I’m convinced that they have some kind of jammer installed so customers can’t get online to research, as soon as I left the store, my phone started working fine and this was the case the other day when we bought the shoes.Do yourself a favor and shop online before getting scammed by this place....

Manager is so rude!! This is literally the most purposeless store I’ve ever been to. Why?? Because they literally charge more than $100 MORE per sneaker than the actual WORTH. OH!! Don’t forget to read the little 1x1” sign they have hidden by the register that states “no returns” because THEY won’t mention it to you and it’s literally not enforced anywhere else in the building. Moral of the story this store is A FRAUD! A SCAM!! And a RIPOFF!! Don’t buy shoes here unless you want to spend a ridiculous amount more than where you’d spend anywhere else to buy shoes!! The people there are fried and legit bugging to be operating a “business” the way they...

Honestly very beautiful store, love the lay out and just small details. The prices are fair once I spoke to the manager there, he made me understand how the prices work and showed me . Customer service is very great. I do recommend checking them out and buying from there. They also have white Air Force 1s that you can't...