Hobby Lobby — Local services in Holyoke

I bought material there from the section that showcases their premium upholstery. I went back exactly 2 wknds later and that material was gone but two of the same pattern in different color combos was there.

I asked for help to see if there was more of the color I bought somewhere else in the store. Nothing against the asst mgr and her worker but they were trying to tell me I didnt buy it there, or that I didnt buy it two weeks ago, and a third excuse, I bought it off the clearance rack. I actually explained I wasnt suffering a mental impairment, i wasnt drunk or on drugs and I know where and when I bought it. They called their manager in. She started down the same BS line of excuses. I pulled out my receipt desparately wanting to prove my competence, memory and all around mental ability to describe actual facts. FINALLY they believe me and simply say "oh they must have run out of that pattern.". At least they now believe I wasnt dillusional.

Im making ground at least. Now they say, although they can re order the other two patterns, but they cant re order mine. I ask why the two exact patterns in dif colors (they were an aqua color combo and i think slate color) which couldnt be that popular due to unique color (mine was a beige combo) was able to be re ordered, but my color could not be reordered from same designer. Then the big manager says "oh it must be discontined.".

I leave frustrated with how I was treated/questioned, then boldly lied to just to end the discussion. Now I will have mismatched...

I was loving this store until I made a purchase and when I got home it was broken. I had purchased a big red wall fork as kitchen decor and I did not inspect it as much as I probably should of but here's the thing....they had glued the fork ends and decided it was ok to sell this product even though it was broken. I did not return the product because it wasnt that expensive and I have more trouble going back to the store than just taking the loss. Now fast forward to yesterday, I go into the store and am looking at the Christmas decor and I see another broken figurine that was glued together....I dont understand why they are doing this but please check your purchase closely. I hope you have better luck with the store than I did! I promise if I go again and see this I especially in store I will add a picture as proof. My review is only so that consumers are aware of what may happen. Just make sure to inspect your purchase as this store will sell you...

My trip here was for absolute necessity, and I was reminded Immediately why I stopped going to big craft chains the moment I walked into the doors.

I don't often write full reviews, but this is an exception.

Nothing kills my artistic flow like walking into a sad cross between A.C. Moore and Jo Ann fabrics. I saw one cashier, 3 employees arranging shelves and 2 other customers. That's 6 people in a space larger than best buy. The products were cheap, flimsy and generally worthless imports from China.

Do yourself and your local small businesses a favor and avoid these stores. It was like a family Dollar art supply shop. I felt gross. And even though the store was relatively clean, the entire experience made my skin crawl. The atmosphere felt post apocalyptic, the employees looked miserable, and despite it's full shelves and claustrophobic aisles the store felt empty...