H&M — Local services in Holyoke

Return policy is bs. Never shopping here again because of it. Didn’t keep my receipt because I planned on keeping the dress, tried it on at home (my mistake for not trying in store) and was not flattering; tried to return, I paid with my card so most stores can view the transaction that way.. nope they don’t do that, okay so store credit right? NOPE you have to pick something right then and there of equal or greater value. So now I’m going home with a blouse I’ll probably only wear if a relative dies in the next 6 months and some hair ties and socks I don’t need. Not impressed and not...

I usually don't get into this store, but something got my eye and I decided to get in with my daughter. We were looking at a jacket, and out of nowhere the cashier got out of her place and started to organized clothes right behind us, really! Looking over her shoulder at us. Maybe I ignore the cashiers obligations, but certainly seem really weird when she stopped doing that as soon as we start to walk towards the desk to pay. I have seen this before, but the only feeling I get is shame for...

Hello, I was at the reopening of the store today, it was quite a fiasco since they announced through the news media that they were going to give 100 dollar cards to the first 100 people and in the end almost all the people who received 10 and 15 dollars, only a couple of people got 100, I think that type of promotion does not help the store on the contrary, very bad marketing because the only thing they get with that is disappointment on the part of...