Let me just start by saying, "WOW!"
Been shopping for a Rolex for quite some time and I knew buying what I wanted would be way out of what I was looking to spend. Went to EVERY jeweler in town that dealt in the business of pre-owned luxury timepieces and in my search for places I hadn't tried, I came across HIEJB (Moshe, The Diamond Guy).
We spoke over the phone and agreed on an appointment time to come into the office to look at the timepiece we're talking about (a pre-owned Rolex Day Date in 18K yellow gold); I was immediately impressed with his setup. I'm a bit of a pen junkie and he has a some of the nicest I've ever had the pleasure of handing. Anyhow...his private office is on a high floor in a prominent building in downtown Honolulu. Nothing about the transaction felt "shady" or that I was about to get taken for a ride.
So we talked about the watch and I that evening I committed to purchasing it. As the days rolled on until I was going to be able to take delivery of it, I got cold feet and contacted Moshe to back out of the transaction. I just felt like even though I wanted the watch as much as I did, it was more than I had anticipated on spending.
Anyhow - another week or two rolls by and I can't stop thinking about this watch. I'm looking online at them everyday and I finally just decide I have to pull the trigger. I contact Moshe again and let him know, I'm ready to go. He squeezes me in between his appointments that same day and we connect back in his office. I have the chance to look at the watch again and get a little bit of an education on the timepiece itself. I ended up buying that Rolex and its everything I could want in my first real luxury timepiece.
To make a long story short, this is the guy you want to see about purchasing your next piece of jewelry - whether it be a set of diamond earrings, a luxury timepiece, or a wedding band. This guy knows his stuff (and came highly recommended by others in the jewelry business in town). I could not be more pleased with our business and will make it a point to come see him again in the near future for my upcoming purchases.
Moshe - if you're reading this, thanks man. On my word I will keep you in mind when I'm ready (like we discussed) and I appreciate your patience with me in this matter. I have to admit, I'm a little envious of that pen collection but I see the hard work you've put into your operation and it drives me to want to do the same. Best of luck in all of your...
Read moreI just returned home from selling some of my grandmother’s jewelry and coins at HIEJBE. This was the first time I’ve ever sold items to a jewelry buyer so I wasn’t sure what to expect or how much I would be getting back. After reading all of the positive reviews on Yelp, I chose to come here. Please note that they do not take walk ins. Initially they will ask you to text or email a picture of the items you wish to sell. If interested in seeing the items in person, Moshe will ask you to make an appointment to bring the items to his office. Once I arrived, I was immediately greeted by staff, offered a seat and something to drink. The office is clean and inviting. After filling out a quick one-page form, I met Moshe, the owner. He was friendly and knowledgeable. He separated what I brought in into two piles the “yes” and “no” pile. (The “no” pile had items that weren’t real gold). After setting aside the “no’s” he carefully went through the “yes” pile which consisted of gold pieces, silver coins and jade. He used the acid test on a black stone to verify if the items were gold or not. He showed me the test results of the “yes” gold pieces versus some of the items in the “no” pile on the black test stone. He also did his research using his high tech magnifying glass and iPad to determine which mint some of the silver coins were made at. He explained each step of the process in terms that were easy to understand. I appreciated his attention to detail and I also learned a little more about how coins are intricately stamped with the mint they are made at. Moshe explained the current market price for the items. Not once did I feel pressured by him to sell/not sell. I felt that the price he offered was more than reasonable, especially for items I were no longer attached to. Overall, I was impressed by the great customer service I was offered. I will definitely be back again if I come across any other items I find at home. And will be recommending Moshe and his team to anyone else interested in selling their...
Read moreI had some broken and unwanted gold jewelry, a ring I wanted resized, and a couple items for which I needed insurance appraisals. I'd had appraisals done before, but not on Oahu - and I had no experience with selling. When I saw all the five-stars for HIEJB, I figured it was a good place to start.
The appointment process was super easy. I got to their office just before Moshe did, and everyone in the place was kind and welcoming. I didn't have anything particularly flash or significant - very modest pieces - and I wasn't meant to feel like I was wasting their time. I had already separated my gold by karats, Moshe weighed it and calculated a value for me that I thought was fair. The price he gave me for the appraisals was better than I originally expected, and the resize (sizing up, so adding gold) was quite reasonable. He offered to polish the appraised rings for approximately $30 each, but I declined.
Throughout the whole process, he was professional yet warm. Our first appointment took roughly 30 minutes, and he told me he would have my items ready by the end of the week.
I returned three days later to pick up my appraised items and my resized ring. He gave my resized ring a polishing job and I'd NEVER seen it look so lovely! Now I'm wondering just how much he could have made my other jewelry (which I told him not to bother with polishing) sparkle and shine! The resize work was excellent - infinitely better than an insurance repair job on my engagement ring I'd had done elsewhere. It fits perfectly and I'm extremely happy with the entire experience. I won't hesitate to return when I'm ready to invest in Ni'ihau shell lei or any time I need jewelry repaired or resized...
Read more