Hawaii Natural Medicine — Local services in Honolulu

NOTE: This was our experience as first time visitors to Hawaii Natural Medicine (HNM). My husband and I caught a viral bug on our honeymoon and came to HNM seeking some relief. In total, we spent $700 + during this visit (1 consult with doctor; 2 IV treatments; purchase of BronchoTone supplement).

STRENGTHS: — Knowledgeable doctor (Dr. Jené Ferrante) who listens to the patient and asks relevant questions — Friendly staff who are responsive to messages — Easy process to schedule appointments — Clean and organized office — IV room has a beautiful scenic view

SUGGESTED WAYS TO IMPROVE: (Note: We recognize businesses need to make a profit to stay in business and that quality naturopathic services are more expensive because most are not covered by health insurance.)

— We encourage Dr. Jené and her staff to simply educate their patients about helpful products (no sales pitch needed). — We encourage staff to be more discreet when discussing patient payment method. Several times we overheard staff saying “Did you get their credit card information?” It gives off a vibe that this business is more money-centric than patient-centric. — One staff member verbally acknowledged that we were spending a lot of money and then tried to sell us another product. We believe it came from an intention to help, but it came across as simply looking for more money from us when we were not feeling well. — Consider offering patients a free bottle of alkaline water (doesn’t need to be a big bottle) after an IV treatment to help with post-treatment recovery.

OVERALL RATING: 3.75 stars out of 5 (based on...

I love Dr. Jene Ferrante! She is more than my hormone doctor, she is overall health and body doctor. I went in for BioTe and she addresed my foot injury, my overall mood, my questions about middle weight gain, and even my general work day. Dr. Ferrante took time to listen to me and my concerns more than any other GYN or PCP ever has. She let me know my menopause concerns were valid and I am not losing my mind. Other doctors told me it was natrual to feel tired, to gain weight, to have brain fog, to have mood swings, anxiety, (I never had anxiety until I hit menopause) and night sweats. Dr. Ferrante validated my feelings and let me know there is help for alllllllll of that! She ran my hormonal labs and we found a perfect BioTe balance! Now I sleep like a baby, my anxiety is all but gone, I can maintain my weight, I have energy all day, and the brain fog is gone. We are also working with shockwave threapy for the planter fibroma I developed after a work injury. PS: she is a UT grad so HOOK EM' HORNS! Mahalo Nui Loa Dr. Ferrante and all of her...

I have been seeing Dr. Benchouk for over two years now. He definitely is my go-to naturopathic doctor.

I have been a vegan for a while, and I know that vegan diet is deficient in B12. I am not really into supplements, but my friend recommended B12 shots from Doctor Benchouk. I also have a thyroid problem, which drains my energy. I took the shot, and wow, what a difference! The energy level felt like drinking a cup of coffee without the shakes associated with caffeine. And the energy was constant, I felt refreshed and energetic, I felt so good that I immediately bought the entire package.

Dr Steve has also prescribed me a natural medicine for my thyroid. I felt so amazing, that I am considering switching my Synthroid with this medicine. Dr Steve is my favorite naturopathic doctor and I really feel like I can trust him. He is very down to earth, very trustworthy and he will definitely listen to all your problems, unlike some...