Vision Source Hot Springs — Local services in Hot Springs

I went to Vision Source because I was home visiting and in need of some new glasses. I had used EyeMart in Rapid several times before and was disappointed that I was not able to get an appointment with them. I am very glad that this was the case.

Being the only Optometrist in Hot Springs, they were booked out when I first tried to make an appointment. I scheduled an appointment for the next week and left a message with Denise to call me if anything opened up. Sure enough, two days after I had scheduled my appointment she called me up after a cancellation and I was in the next morning.

Upon arriving, Denise at reception was wonderfully polite and very personable. She quickly handled the insurance company and got me into the appointment right away.

During the actual exam, both Dr. Wilkinson and his assistant were very friendly. I had lots of questions for Dr. Wilkinson and he politely and clearly answered all of them in great detail. Furthermore, I commented on an issue with weak eye muscles in one eye and he did something that no other Dr. had ever done for me. I don't know the specifics, but he took the extra time to make an adjustment to my prescription so that I would be more comfortable on a day to day basis.

After the appointment, the young woman who helped me pick frames was also extremely helpful. She waited patiently as I tried on lots of different frames and also gave her opinion of which ones looked good and which ones didn't. On top of the wonderful customer service, they even gave 30% off of my second pair of glasses.

I could not be more pleased with the experience that I had while shopping for new glasses. I will make it a point to return when I need to...

Came to Hot Springs from a bigger city, Bismarck. Hot Springs is so friendly, from the people to the providers. About 4 months ago I decided to call Vision Source for an eye exam. Bismarck saw me in Sam’s Club, Target but not a “real” optometrist office. One call and I had an appointment right away for an exam with Dr Dallas. The whole process from initial testing to seeing Dr. went smoothly and professional by all. But what I found really amazing, Dr Bergman at Eye Institute in Rapid came to Vision Source to do testing for my cataract surgery. So here I am, 4 months from thinking I should have an eye exam, surgery done on one eye, a recheck on my eye, next cataract pending in a few days in Rapid. Best part..seeing clearer and colors are...

Vision Source has been providing excellent vision care and advice for myself and my entire family for the past 15 years. Their beautiful new office building in Hot Springs is modern and spacious. There is always a great selection of eyeglass frames to choose from. Dr. Wilkinson is extremely knowledgeable in all aspects of eye health and the treatment of eye conditions and diseases. I highly recommend him...